The Dark Side of the Workplace: Managing Incivility, 1st Edition (Paperback) book cover

The Dark Side of the Workplace

Managing Incivility, 1st Edition

By Annette B. Roter

Routledge

172 pages

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Description

The workplace can be a hotbed of difficulty and incivility—from rumors spread about an individual, to the agonies of stress, to physical attacks and even death. Evidence suggests that not only does incivility have significant implications for employees, organizations and society, it is also on the rise. In recent years we have experienced increased acts of incivility in the workplace, social media and government positions.

There is a direct correlation between uncivil behavior and financial outcomes for organizations. It is estimated that stress related to uncivil actions in the workplace costs organizations approximately $300 billion annually. The cost of personal implications for employees is often too high to calculate as individuals experience loss of reputation and significant psychological and physical distress. With the increased use of social media, individuals are experiencing incivility that crosses the boundary between their personal and professional lives.

This book delves into the darker side of the workplace, discussing bullying, toxic work environments, corporate psychopaths, the struggles of stress, and more. It combines recent research and case studies to provide an understanding of these behaviors, and offers practical solutions on how to cultivate a healthy working environment.

Table of Contents

1. Introduction 2. Incivility 3. Dysfunction in the workplace 4. Deviant behaviors in the workplace 5. Impact of dark side behaviors on the workplace 6. Ways to address the dark side 7. The phenomenon comes to life

About the Author

Annette B. Roter is an Assistant Professor at Viterbo University in La Crosse, Wisconsin, USA. Her research focuses on dysfunctional behaviors in the workplace. In 2017 she published Understanding and Recognizing Dysfunctional Leadership: The Impact of Dysfunctional Leadership on Organizations and Followers, published by Routledge. She has published several articles on the topic.

Subject Categories

BISAC Subject Codes/Headings:
BUS000000
BUSINESS & ECONOMICS / General
BUS007010
BUSINESS & ECONOMICS / Business Communication / Meetings & Presentations
BUS008000
BUSINESS & ECONOMICS / Business Ethics
BUS009000
BUSINESS & ECONOMICS / Business Etiquette
BUS041000
BUSINESS & ECONOMICS / Management
BUS046000
BUSINESS & ECONOMICS / Motivational
BUS060000
BUSINESS & ECONOMICS / Small Business
BUS071000
BUSINESS & ECONOMICS / Leadership
BUS085000
BUSINESS & ECONOMICS / Organizational Behavior
BUS097000
BUSINESS & ECONOMICS / Workplace Culture