1st Edition

4x4 Leadership and the Purpose of the Firm

By William Winston, H H Bradshaw Copyright 1998
246 Pages
by Routledge

246 Pages
by Routledge

246 Pages
by Routledge

Most executive leaders will tell you they’re constantly striving to move their organizations toward some envisioned future, a future that includes increased trade, company and employee self-confidence, and customer satisfaction. And yet, this goal is often elusive because few executives possess the required know-how. But now, in 4X4 Leadership and the Purpose of the Firm, you’ll find how you can... Read more
• Foreword • Preface • Acknowledgments • Introduction • The Destination—Trade • The Purpose of Business • Investment, Speculation, and Other Trades • Purpose and Focus: Why Are We Doing This Anyway? • Models and Fads • Strategic Identity and the Four Levers of Change • Assets • Organization • People • Systems • The Management of Self-Esteem • Achievement • Recognition and Being Valued • Power, Control, and Influence • Validating Beliefs and Values • Customers—The Point of It All • Customer Needs and Wants • Hopes and Fears • Benefits and Added Value • Satisfaction and a Word About Suppliers • Concluding Remarks • Index

Biography

William Winston (Author) ,  H H Bradshaw (Author)