1st Edition
Evolving from Digital Transformation to Digital Acceleration Using The Galapagos Framework
Evolving from Digital Transformation to Digital Acceleration Using The Galapagos Framework challenges established thinking and offers a new way to deliver digital change. It introduces The Galapagos Framework, which is a new, innovative, and human-centric approach to transformational change. The framework allows organizations to move from digital transformation to digital acceleration, resulting in the creation of exciting and groundbreaking products as well as having a positive impact on the motivation and well-being of their teams.
Digital Acceleration is an iterative process that allows organizations to deliver transformations and demonstrate continual progress at pace. Rather than tackling the transformation as one large single event, Digital Acceleration enables organizations to improve one or, at most, two discrete areas of the business quickly and then move onto the next area needing improvement.
Presenting a detailed guide to The Galapagos Framework, the book also highlights solutions to common issues, expert case studies, and The Galapagos Roadmap. It discusses how the framework provides the key to increasing productivity, delivery velocity, and performance while reducing cost and complexity, ultimately resulting in digital and business success. The book demonstrates how The Galapagos Framework operates in practice to provide clear solutions to common issues that are classifi ed into Human Elements, Organizational Factors, and the Delivery Aspects. The book also explains why the current approaches to digital transformation are failing and shows how digital leaders and organizations can:
- Increase productivity
- Reduce costs
- Improve delivery performance
- Reduce operational, financial, and delivery risks
- Increase profits
- Deliver digital transformation success
I OVERVIEW
1 Introduction, Overview, and Definitions
2 Digital Transformations: The Common Issues
3 Introduction to The Galapagos Framework
4 The Function of The Galapagos Framework
5 Moving from Digital Transformation to Digital Acceleration
6 Emerging Better Practices
II HOW THE GALAPAGOS FRAMEWORK RESOLVES THE COMMON ISSUES
A. The Human Element
7 The Human Element – Culture
8 The Human Element – Communication
9 The Human Element – Skills
10 The Human Element – From Culture to Competitive Advantage
B. The Organizational Factors
11 The Organizational Factors
C. The Delivery Aspects
12 The Delivery Aspects
III UNDERSTANDING THE FUNCTION OF THE GALAPAGOS FRAMEWORK
13 How Does the Galapagos Framework Work in Practice?
14 The Island
15 The Island: The Leadership Function
16 The Island: Go-To-Market and Delivery Functions
17 The Island: Coordination Functions
18 The Island Ancillary Go-To Market Functions
19 The Model
IV FURTHER CONSIDERATIONS
20 The Working Environment
21 A Few Essentials.
22 Current Approaches and Why They Don’t Work
23 The Role of Social Media in Digital Transformations
24 The Leadership Game Plan
25 Readiness Review and Digital Maturity Assessment.
26 The Customer Proximity Principle
V CONCLUSIONS
27 Closing Thoughts
VI CASE STUDIES
28 Case Study Rose’s Story Part 1: Toxic Culture
29 Case Study Rose’s Story Part 2: Leadership Vacuum.
30 Case Study Joanne’s Story Part 1: Leadership Conflict
31 Case Study Joanne’s Story Part 2: Heavy-Weight Governance
32 Case Study Tony’s Story: Working Environment
33 Case Study Phil’s Story: The Galapagos Framework and Success
APPENDICES
A. A Guide to the Leadership Guide
B. Example Technology Matrix
C. Example Metrics
D. Example Technologies and Architecture for Web-Based Applications
E. Glossary
Biography
Brian Harkin is a highly collaborative and trusted digital leader who leverages over 30 years’ experience across the financial services sector, principally global markets, asset management, and investment banking. Prior to creating The Galapagos Framework, Brian served in a variety of leadership roles and delivered numerous digital transformation programs across a range of business domains, including digital channels, ecommerce, and data and risk analytics. In addition to his freelance work, Brian is a passionate coach/mentor/ educator and is a visiting lecturer at City, University of London’s Bayes Business School. He also writes and presents extensively on digital transformation and leadership.
