1st Edition

A Guide to Managing Atypical Communication in Healthcare Meaningful Conversations in Challenging Consultations

Edited By Riya Elizabeth George, Michelle O'Reilly Copyright 2023
    326 Pages 18 B/W Illustrations
    by Routledge

    326 Pages 18 B/W Illustrations
    by Routledge

    This book presents a supportive and practical guide for healthcare professionals ​and trainees in a way that considers a wide spectrum of atypical communication conditions, their impact on everyday healthcare interactions, and the social and cultural contexts in which interactions with atypical communicators take place.

    A growing number of patients have been reporting atypical capacity for communication, creating unique challenges for healthcare professionals and patients in forming meaningful clinical interactions. In this book, leading international scholars from a range of healthcare professions provide insight into optimal management for those with atypical communication conditions. This includes speech, language, and hearing impairments. Chapters provide optimal management strategies, case examples, clinical recommendations, and recommended resources relevant for a range of healthcare professionals. The first collection of its kind, this book supports inter-professional practices and serves as a useful guide for those with an interest in clinical communication, and communication and diversity.

    This book will be a valuable resource for health and mental healthcare professionals as well as undergraduate and postgraduate students in healthcare and allied healthcare courses. It can be included as recommended reading material in clinical communication curricula.


    Dr Michelle O’Reilly and Dr Riya Elizabeth George

    Part 1: Theoretical And Social Debates In The Field Of Atypical Communication

    1. Considering The Spectrum Of Typical To Atypical Communication – Deficit Or Difference?

    Dr Riya Elizabeth George

    2. The Social And Cultural Context Of Meaningful Conversations

    Professor James Law

    3. Finding Meaning Through Story-Telling In Healthcare

    Dr Riya Elizabeth George and Professor Graham Easton

    4. Technology And Atypical Communication - A Healthcare Context

    Dr Yasmin Elsahar, Dr Sijung Hu, Dr David Kerr et al.

    Part 2: Practical Guidance For Working With Children And Families

    5. Children And Young People With Atypical Communication In Healthcare

    Dr Mari Viviers and Louise Edwards

    6. Communicating With Children And Young People With Speech, Language And

    Communication Needs

    Professor James Law and Dr Penny Levickis

    7. Conversing With Families Of Atypical Communicators

    Rosalind Pawar and Gavriella Simson

    8. Communicating With People With Tracheostomies And Head And Neck Cancers

    Dr Anne Hurren, Dr Kirsty McLachlan, and Professor Nick Miller

    Part 3: Atypical Communication In Progressive Neurological Disorders

    9. Atypical Communication In Parkinson’s Disease, Multiple Sclerosis And Motor Neuron


    Dr Sarah Griffiths and Professor Nick Miller

    10. Dementia And Conversation Patterns Helpful To Practitioners

    Dr Trini Stickle and Professor Jean Neils-Strunjas

    Part 4. Practical Guidance On Specific Conditions Resulting In Atypical Communication

    11. Supporting Meaningful Conversations In Stroke-Induced Aphasia

    Professor Elizabeth Hoover and Anne Carney

    12. Communication And People With Learning Disabilities

    Jonathan Beebee

    13. Communication With Autistic Adults

    Alison Drewett and Dr Samuel Tromans

    14. Improving Engagement With People Who Stammer

    Philip Robinson

    15. Communication, Hearing Loss and Deafness

    Dr Gareth Smith and Crystal Rolfe

    16. Conclusion And Reflections

    Dr Michelle O’Reilly and Dr Riya Elizabeth George


    Riya Elizabeth George, BSc (Hons), MSc, PhD, PGCAP, SFHEA, is an associate professor/reader in clinical communication & diversity education at Queen Mary University, London. Riya is a creative and committed medical educationalist, academic, and health psychologist working at Barts and The London School of Medicine and Dentistry, London, and has extensive and varied experience in leading innovations in how healthcare students and professionals can be taught diversity to ensure they deliver high quality care to a range of patients and understand how their own perspectives may influence the care they provide.

    Michelle O’Reilly, BSc (Hons), MSc, MA, PhD, PGCAPHE, SFHEA, is an associate professor of communication in mental health at the University of Leicester, Leicester. She is a research consultant and quality improvement advisor for Leicestershire Partnership NHS Trust. Michelle is also a chartered health psychologist with an interest in child and adolescent mental health research.

    'This is a timely and important book for anyone working or living with someone with atypical communication. I am delighted that the editors have gathered together chapters from such well-respected experts in this field. The result is a really well-researched, up-to-date, practical guide. This is sure to be an essential "go to" reference.' — Nikki Kiyimba, PhD, Consultant Clinical Psychologist and Senior Academic, Bethlehem Tertiary Institute, New Zealand.