1st Edition

A Guide to Outsourcing Records Management

By Jane Proffitt Copyright 2011
100 Pages
by Routledge

100 Pages
by Routledge

96 Pages
by Routledge

Outsourcing is a global phenomenon that has enjoyed rapid growth over recent years, evidenced by the proliferation of outsourcing service providers in all areas of business. The concept centres on businesses and organizations divesting themselves of essential, but non-core, business activities and, properly managed, outsourcing can realize considerable cost and other benefits for both the service... Read more
1. Introduction 1.1 Background 1.2 Project Drivers 2. The Structured Approach 2.1 Securing Management Support 2.2 Moving Forward 2.3 The Project Team 2.3.1 Composition of the Team 2.4 Setting Direction 2.4.1 Business Objectives and Targets 2.4.2 Purpose and Methodology 2.4.3 Areas to be Evaluated 2.4.4 Data Collection 2.5 Output 3. Feasibility of Outsourcing 3.1 The Casual Approach 3.2 Results 4. Outsourcing Proposal 4.1 Setting Objectives 4.2 The Procurement Project Team 4.3 Managing the Change 4.4 Planning and Managing the Project 4.5 Compiling the Service Requirement 4.6 Formulating Internal Policies 4.7 Statement of Service Requirement 4.8 Preparing the Draft Contract 4.9 Expressions of Interest 4.10 The Invitation to Tender 4.11 Negotiating the Agreement 4.12 Selecting a Preferred Supplier 4.13 Implementing the Contract 5. Innovation 6. Reference Page

Biography

Jane Proffitt

"So many of the standard texts on outsourcing are written in language which is incomprehensible to the beginner, so it is refreshing that this book is written in plain English. The book covers all the basic steps that individual records managers need to take to prepare for outsourcing, works through the different steps in the process and lays out some of the questions which need to be asked of other people in the organisation." - Records Management Journal