1st Edition

A Practical Guide to Information Systems Process Improvement

By Anita Cassidy, Keith Guggenberger Copyright 2000
286 Pages
by CRC Press

286 Pages
by CRC Press

286 Pages
by CRC Press

When you invest in expensive technology and systems, you want to get the most out of them. Process improvement has been used for years as an effective strategy to reduce costs, shorten cycle times, improve quality, and increase user satisfaction in other areas of business such as Quality, Manufacturing, and Engineering. While there are many books available on process improvement and process... Read more
Introduction to IS Process Management, Process Fundamentals Overview, Getting Started, Process Identification, Process Selection Current State Process Assessment, Process Plan, Future State Process Mapping, Implementing Process Changes, Summary

Biography

Cassidy, Anita; Guggenberger, Keith