A Practical Introduction to Supply Chain: 1st Edition (Hardback) book cover

A Practical Introduction to Supply Chain

1st Edition

By David Pheasey

CRC Press

236 pages | 84 B/W Illus.

Purchasing Options:$ = USD
Hardback: 9781498748940
pub: 2016-05-23
SAVE ~$12.99
eBook (VitalSource) : 9781315368498
pub: 2017-07-12
from $32.48

FREE Standard Shipping!


In many businesses, supply chain people are trapped in reactive roles where they source, contract, purchase, receive, warehouse, and ship as a service. However, in some businesses suppliers contribute to improvement programs, technology, funding, marketing, logistics, and engineering expertise. Breaking into a proactive supply chain role takes broad thinking, a talent for persuasion, and the courage to go after it. This book supplies proven methods to help you do so.

A Practical Introduction to Supply Chain describes how to run an efficient supply chain that exceeds expectations in terms of cost, quality, and supplier delivery. It explains the need to integrate systems, the flow of information, and the way in which people work together between commercial purchasing, materials management, and distribution parts of the supply chain.

Sharing powerful insights from the perspective of a supply chain manager, the book details practical techniques drawn from the author’s decades of experience. It presents methods that apply directly to supply chains involving a physical product, manufactured internally or outsourced, as well as physical operations such as oilfield services.

This book demonstrates how to make a supply chain organization work in practice—contributing more to business success than traditional purchasing and logistics organizations can. In addition to writing about practical supply chain issues and approaches, the author also describes proven methods he used while working with client teams on assignments. He also details some of the ways his teams used to manage the people part of the change.

Table of Contents


Supply Chain in a Strategic Context

Importance of Supply Chain Performance to the Business

Scope of the Supply Chain

Supply Chain Organizations and Relationships with Other Functions

Supply Chain Metrics

Seven Elements of Supply Chain Excellence

Understanding Customers and Demand

The Capability of Your Supply Base to Meet Your Requirements


Supply Chain Business Processes

Information Technology

Supply Chain People

Lean Practice in the Supply Chain

Understanding Customers and Demand

Forecasting Demand


Dependent and Independent (Spares/Maintenance) Demand

Regularity of Demand


Critical Parts

Forecasting and Planning for Different Types of Demand

Supply Management

Supply Base Alignment

Managing Low-Value Items and Services

Categorizing Spend and Starting Work on Your Supply Base

Commodity Management

Sourcing and Supplier Selection


Total Cost

Risk Assessment and Mitigation



Supplier Development

Supplier Life Cycle Management

Cost Reduction

Lead-Time Reduction

Contracts and Agreements

Key Contract Clauses and Issues

Trade Regulations and Compliance

Bribery and Corruption

Corporate Responsibility

Regulations Regarding Electronics and Substances

Auditing Requirements and Sarbanes–Oxley



Rough-Cut and Finite Capacity Planning/Scheduling


Making Logistics Easier

Inventory Management


Supply Chain Business Processes

End-to-End Processes

Supply Chain Information Technology

IT to Support Competition-Beating Processes

Supply Chain People and Organizations

Communication Skills and Quality

Organization Structures, Teams, and People

Commodity Groups and the Organization

Linking the Planning and Purchasing Functions

Managing Up, Managing Down, and Managing Along the Supply Chain

Lean Supply Chain Practice

Applicability of Lean Tools in the Supply Chain

Waste Removal

Process Mapping

Continuous Improvement Cycles: PDCA and DMAIC

Example of Lean Improvements in the Supply Chain


Making Change Happen

Dealing with Unpleasant News

Step Change and Incremental Change

Taking Advantage of IT as a Driver of Change

Speak with Data

Change Cycle

Willingness and Ability

Change Equation

Product Design and Development and the Supply Chain

Supplier Involvement in Product Design Teams

Appendix: Example Supply Chain Role Profiles


About the Author


David Pheasey

Bicester, Oxfordshire, United Kingdom

Learn more about David Pheasey >>

David Pheasey started his working life as a mechanical engineer and worked as a production engineer for the Lucas Group in the UK. In the 1980s, computers were becoming powerful enough to run some of the systems we now take for granted and he became involved in the management of the implementation of material requirements planning systems. He then moved into a position responsible for materials management in a small but growing microcomputer manufacturing business. He later took responsibility for the commercial aspects of the supply chain and travelled to Asia and the US, sourcing and managing suppliers.

David joined Ingersoll Engineers in the early 1990s as a consultant specializing in supply chain. At that time, Ingersoll Engineers were one of the foremost implementers of cellular technology and David project managed several transformation programs involving the integration of people from functional departments into cellular and mini business organizations. In 2004, David and a long-term colleague, Richard Wardle, set up Demand Chain International, now part of the International Consulting Network.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Purchasing & Buying
BUSINESS & ECONOMICS / Production & Operations Management
COMPUTERS / Information Technology