This edited volume of original chapters brings together researchers from around the world who are exploring the facets of health care organization and delivery that are sometimes marginal to mainstream patient safety theories and methodologies but offer important insights into the socio-cultural and organizational context of patient safety. By examining these critical insights or perspectives and drawing upon theories and methodologies often neglected by mainstream safety researchers, this collection shows we can learn more about not only the barriers and drivers to implementing patient safety programmes, but also about the more fundamental issues that shape notions of safety, alternate strategies for enhancing safety, and the wider implications of the safety agenda on the future of health care delivery. In so doing, A Socio-cultural Perspective on Patient Safety challenges the taken-for-granted assumptions around fundamental philosophical and political issues upon which mainstream orthodoxy relies. The book draws upon a range of theoretical and empirical approaches from across the social sciences to investigate and question the patient safety movement. Each chapter takes as its focus and question a particular aspect of the patient safety reforms, from its policy context and theoretical foundations to its practical application and manifestation in clinical practice, whilst also considering the wider implications for the organization and delivery of health care services. Accordingly, the chapters each draw upon a distinct theoretical or methodological approach to critically explore specific dimensions of the patient safety agenda. Taken as a whole, the collection advances a strong, coherent argument that is much needed to counter some of the uncritical assumptions that need to be described and analyzed if patient safety is indeed to be achieved.
'Although there has been much endeavor to improve patient safety and reduce harm, it is clear that there is a view in the field that "more of the same" is not working. This edited collection brings together researchers working at the interface of social science and patient safety. They sit upon the shoulders of a body of seminal social science research that has critically examined iatrogensis in health care, along with the unintended consequences of healthcare practice and health work. Such a body of work has usually used ethnographic methods, and included the patient view and perspective. All key themes in this book. This book is essential reading for scholars and practitioners working in the field of patient safety and I hope that the fresh perspective provided through the lens of the "critical friend" provided by the authors in this book will stimulate new and different approaches to improve safety and the experiences of those who use and provide health care. JaneSandall, NIHR King's Patient Safety and Service Quality Research Centre, King's College London, UK
Contents: Foreword, Paul Barach; Introduction; a socio-cultural perspective on patient safety, Emma Rowley and Justin Waring; Part 1 Patients and Publics: 'All news is bad news': patient safety in the news media, Cecily Palmer and Toby Murcott; Broadening the patient safety movement: listening, involving and learning from patients and the public, Josephine Ocloo. Part 2 Clinical Practice: Narrowing the gap between safety policy and practice: the role of nurses' implicit theories and heuristics, Anat Drach-Zahavy and Anit Somech; Resources of strength: an exnovation of hidden competences to preserve patient safety, Jessica Mesman. Part 3 Technology: Deviantly innovative: when risking patient safety is the right thing to do, Emma Rowley; The precarious gap between information technology and patient safety: lessons from medication systems, Habibollah Pirnejad and Roland Bal. Part 4 Knowledge Sharing: The politics of learning: the dilemma for patient safety, Justin Waring and Graeme Currie; Exploring the contributions of professional-practice networks to knowledge sharing, problem-solving and patient safety, Simon Bishop and Justin Waring. Part 5 Learning: Challenges to learning from clinical adverse events: a study of root cause analysis in practice, Jeanne Mengis and Davide Nicolini; Patient safety and clinical practice improvement: the importance of reflecting on real-time, in situ care processes, Rick Iedema; Concluding remarks: the gaps and future directions for patient safety research, Justin Waring and Emma Rowley; Index.