1st Edition

AI and Gamification Technologies for Complex Work

Edited By Phillip M. Mangos, James C. Ferraro Copyright 2026
222 Pages 41 B/W Illustrations
by CRC Press

222 Pages 41 B/W Illustrations
by CRC Press

The medium through which training in the workplace is delivered has been changing in recent years to offer a more personalized and immersive experience. The invention of virtual reality (VR) and augmented reality (AR) platforms has created opportunities to take a more hands-on approach to familiarizing oneself with a task or environment with mitigated time and monetary commitments. Written... Read more
  1.  A Theoretical Framework for Performance Analysis in Competency-Based Experiential Learning Environments

  2. Instruction Intervention in Game-Based Assessment of Unmanned Systems Operator Performance

  3. Game-Based Small Team Training: A Guide to Implementing Adaptive Game-Based Simulation Training

  4. Game-Based Tools for Highly Automated Work: Trends, Challenges, and Opportunities

  5. Artificial Intelligence Explainability: A Human Factors Approach

  6. Using Artificial Intelligence to Train Human Intelligence: Theory and Practice in the Design of Adaptive Training Systems

  7. From Manual to Machine Learning: Reflecting on the Development of an Adaptive Training System for a Military Decision-Making Task

  8. Exploring Cognitive Science Foundations for AI-Driven Healthcare Simulation

  9. Augmenting Rater Judgment Using Artificial Intelligence

  10. AI and the Employee Lifecycle: What We Know and What May Come

     

Biography

Phillip M. Mangos, PhD, is the CEO and Chief Scientist of Adaptive Immersion Technologies, a Florida-based business focused on the synthesis of predictive data modeling and analytics, simulation, and assessment technology to optimize human performance. He holds a BS in Psychology from the University of South Florida and a PhD in Industrial/Organizational and Human Factors from Wright State University. With a diverse career background, he has worked as a team member to support projects in aviation, law enforcement, transportation, intelligence, information technology, and utilities industries.

James C. Ferraro, PhD, is a Senior Human Factors Research Scientist at Adaptive Immersion Technologies. He specializes in intelligent simulations and game-based assessments to improve human performance in complex, automated systems. He holds a PhD in Human Factors and Cognitive Psychology and an MA in Applied Experimental and Human Factors Psychology from the University of Central Florida. His research focuses on human-machine interaction, trust in automation, and performance prediction. Dr. Ferraro has contributed to government-sponsored projects and co-edited multiple book series on human performance and simulation, with numerous publications in the field.