1st Edition

AI and Innovation in HRM The Future of Strategic HR in the Service Economy

538 Pages 34 B/W Illustrations
by Routledge

538 Pages 34 B/W Illustrations
by Routledge

This book provides a comprehensive blueprint for organizations to strategically leverage AI technologies and drive innovation in their HRM practices, enabling them to cultivate a future-ready workforce that can thrive in the service-centric marketplace. It weighs in on the challenges and opportunities brought forth by the convergence of AI and HRM in a rapidly evolving service economy. Drawing... Read more

1. Empowering Talent Management with Big Data Analytics and Artificial Intelligence (AI)

Indranil Mutsuddi, Nilanjan Ray, Moumita Roy and Tanmoy Majumder

 

2. AI and Gamification in Simulation Training: Increasing Engagement and Motivation

Jayati Ranga, Harsh Purohit and Sandeep Paatlan

 

3. Thе Rolе of Elеctronic HRM on Dеvеloping Organizational Culturе for Sustainablе Entrеprеnеurship in Manufacturing Industries

Archana Singh, Girish Lakhera, Megha Ojha and Amar Kumar Mishra

 

4. Artificial Intelligence in Talent Acquisition: Trends, Tools, and Techniques

Rachoru Himani Srihita, Gurunadham Goli and M. Rajya Laxmi

 

5. AI And Innovation in HRM: The Future of Strategic HR In the Service Economy

Sarmistha Sarma, Shilpa Narang and Komal Prity  

 

6. Revolutionizing Employee Engagement Measurement: A Sentiment Analysis Framework Based on the Five ‘V’ Elements

Noor Azman Ali and Subbulakshmi Somu

 

7. AI and Innovation in HRM: Future of “human” in Human Resources

Geethika Shruthi Boggeti and B. Lavanya

 

8.  Revolutionizing Employee Attitudes: The Impact of Cutting-Edge Technology in the Banking Sector

Shalendra Singh Rao and Neha Khandelwal

 

9. Artificial Intelligence in HR Employee Experience: Personalization and Engagement

C. Vijai

 

10. The Future of Human Resource Management in the Service Economy: Leveraging AI for Strategic Transformation of Human Potential

Mona Ratnesh, Julie Vardhan and Naboshree Bhattacharya

 

11. HR 4.0: Integrating AI and Automation in Human Resource Development

K. Balaji

 

12. AI-Driven HR Transformation in Service Industry: Opportunities, Challenges, Ethical Considerations and Strategic Implications

Sukanya Metta and S. Venkata Siva Kumar

 

13. Introduction to AI and HR in the Service Economy: Intersection of AI and HR in Service Delivery

T. Shirley Devakirubai

                                                         

14. Empowerment, Organizational Image, and Training & Development: Key Drivers of Employee Motivation in the Aviation Sector

Neha Nazneen Siddiqui and Abhay Srivastava

 

15. HR Analytics for Sustainable Business: Driving Workforce Management, CSR, and Employee Well-being

Subhamitra Nayak and Mousumi Panda

 

16. AI in Talent Acquisition: Enhancing Efficiency and Experience in the Service Industry

Yusuf Kamal, Amitabh Roy, Saifuddin Ahmad and Raj Kumar Mishra

 

17. Artificial Intelligence in Recruitment – The Future of Talent Acquisiton

Suresh Babu Rajoli and Geetha Manoharan

 

18. Trends of AI in Human Resources: Role of Artificial Intelligence in Talent Acquisition Readiness, Challenges and Opportunities

Rupali P. Gawande and Swati John

 

19. The Human Touch in AI-Augmented HR: Balancing Automation, Ethics, and Employee Empowerment

Prerna Srivastava, Udit Mamodiya and Vineet Pandey

 

20. The Power of Artificial Intelligence in Recruitment: A Comprehensive Review of Current AI-Based Recruitment Strategies

Krishna Prakash, and Jawahar Philimis

 

21. AI in Hospitality and Tourism HRM: An Analysis of Cost-Centric and Sustainable Approaches

Bandaru Srinivasa Rao, K. Sujatha, Ritu Rana and M. S. Raghunathan

 

22. Future of 'Human' In Human Resource in Industry 5.0

Trisha Sarkar and Tiny Tanushree Gohain

 

23. Designing and AI Integration in HRD Practices and Strategies

Nilesh Kharche

 

24. The Impact of AI and Agile HR on Talent Acquisition and Onboarding in the Service Industry

Rupa Chatterjee Das, Santosh Basavaraj, Jimmy Thankachan and Delma Thaliyan

 

25. Comprehending the Relevance of Job Characteristics Model (JCM) in the Context of MSME Industrial Workers in Select Districts of West Bengal

Sayani Mukherjee, Arindam Ghosh and Sujit Mukherjee

 

26. The Impact of Workforce Diversity on Sustainable Employee Performance in the Case of the IT Sector

Pritidhara Hota, Bhagirathi Nayak and Sunil Kumar Mishra

 

27. Transforming Organizational Culture with AI: Opportunities and Challenges

Subrat Kumar Parida, Mousumi Panda and Bijayalaxmi Panda

 

28. AI Integration in Human Resource Development Practices and Strategies

Manisha Singh, Kinjal Agrawal and Sonali Srivastava

 

29. Financial Aid and Technology in Supporting Students During and After Covid-19: Comparative Insights from Kosovo, Portugal, and Indonesia to Promote Sustainable Economic Development

Enkeleda Lulaj, Luis Cardoso and Muthmainnah

Biography

Pushan Kumar Dutta is an accomplished Assistant Professor at Amity University Kolkata, specializing in Electronics and Communication Engineering, AI, and IoT. A seasoned researcher, mentor, and editor, he manages the 'Sustainable Industrial Engineering Systems' series for CRC Press and has curated over 60 books for top publishers. With expertise in Industry 4.0/5.0, smart healthcare, and digital transformation, Dr. Dutta has authored high-impact publications, holds two patents, and is recognized as a Mentor of Change by NITI Aayog.

Amarnath Padhi is an experienced academic and researcher with over 17 years of expertise in the higher education industry. Currently serving as an Assistant Professor in Organizational Behavior (OB) and Human Resources (HR) at NIST University, Brahmapur, Odisha, he specializes in teaching, training, HR policies, and leadership. Dr. Padhi holds a Ph.D. in Strategic Human Resource Development (HRD) practices from Fakir Mohan University, a prestigious state university with NAAC 'A' Grade accreditation. His extensive academic background and practical insights make him a strong contributor to advancing research and education in HR and OB.

Sulagna Das is an Associate Professor at JIS University Kolkata with over 17 years of experience in Corporate and Academics. Her research areas cover Management and Social Science. She has papers on Banking, Microfinance, Digital Finance and Marketing, Blockchain and Finance, Cybersecurity aspects of the Finance Sector, Women Empowerment, etc. She has done her MBA and PhD from KIIT School of Management, KIIT University, Bhubaneswar.

Vinod Kr Sharma is a veteran professional with more than three decades of Academic and Administrative Experience serving as a Professor of Practice in Finance and Entrepreneurship at various Universities. Prof. Sharma is FCA, ISA, MBA, PhD and MCA from the Ministry of Corporate Affairs (Govt. of India). He holds the role of an Advisory Member on the Board of Studies in various HEIs. He has authored a book titled 'Financial Decisions for Entrepreneurial Success'.

Poshan Yu is a lecturer in the University of Victoria Program at Soochow University, engaged in collaborative initiatives with globally recognized institutions including SKEMA Business School, Shanghai University’s Australian Studies Centre, Emlyon Business School, George Washington University at Renmin University of China (RUC), and KEDGE Business School’s RUC campus. His academic experience encompasses adjunct faculty roles at Krirk University (Thailand) and the European Business Institute (Luxembourg), complemented by a former casual academic at the University of South Australia Business School. Yu’s research influence is underscored by two visiting scholar positions at the Chinese University of Hong Kong. In scholarly publishing, he serves as Associate Editor for Humanities & Social Sciences Communications (SSCI-indexed) and another peer-reviewed journal, while contributing to the editorial boards of EAJ II (European Academic Journal II) and EAJ III (European Academic Journal III). His expertise is regularly sought as an ad-hoc reviewer for top-tier journals, including Applied Economics Letters, Applied Economics, Cogent Economics & Finance, Journal of Applied Accounting Research, and The Singapore Economic Review.