AI and Resilient Organizations Human-Centered Design for Industry 5.0

Part 1. From Data Foundations to Agentic Systems: The Technological Pillars of Trustworthy AI

1. Talk to Your Data: Conversational Analytics and AI-Driven Data Interaction in Modern Intelligent Cloud Data Platforms

Estera Kot and Mariusz Wiecha

2. What Classical Analytical AI Teaches Us About Delivering Business-Ready Generative AI                   

Peter Kovalchuk

3. Risk-Management Practices to Manage Digital-Sovereignty Concerns

Marcin Karkocha

Part 2. Applied Intelligence in Education and Business: Human–AI Collaboration in Practice

4. AI Support in Higher Education: The Preliminary Comparative Study Across the Polish Universities

Anna Sołtysik-Piorunkiewicz, Witold Chmielarz, and Magdalena Kossowska-Lai

5. Doing business with AI: how small organizations use technology to level up?

Małgorzata Skorupa

6. AI-Supported Discovery: Helping Product Teams Frame the Right Problems

Natassia Shahun

Part 3. From Compliance to Resilience: Governance, Culture, and Circular Models

7. Beyond the Model: Behavior, Culture, and Ethics in Industry 5.0         

Magdalena Kossowska-Lai

8. Designing AI-Resilient Organizations: AI-Based Circular Models and Human-AI Integration Strategies

Witold Chmielarz and Anna Sołtysik-Piorunkiewicz

9. Navigating Complexity in AI-Driven Industry 5.0: A Systems Approach to Human-Centric Digital Transformation

Sławomir Wyciślak

Part 4. Culture, Trust, and Ethics-by-Design in the AI Economy

10. Cultural Adaptation and AI-Driven Marketing in the Context of Trust in Data Privacy: The TEMU Case. A Poland–China Comparison

Ming hu and Magdalena Kossowska-Lai

11. Ethics Inside: A Socio-Technical Framework for the Moral Architecture of Artificial Intelligence

Dota Szymborska

12. The policy on the use of Artificial Intelligence tools at selected Higher Education Institutions

Anna Lamek

Biography

Magdalena Kossowska-Lai is Assistant Professor of Organizational Transformation, Innovation, and International Management at the Jagiellonian University, Poland.

Marcin Grzegórzek is Full Professor and Head of the Medical Data Science Lab at the University of Lübeck and Scientific Director of the Research Department “AI for Assistive Health Technologies” at the German Research Center for Artificial Intelligence (DFKI) in Lübeck, and Founder of expandAI GmbH, Germany.

Anna Sołtysik-Piorunkiewicz is Associate Professor of Social Sciences, at the Faculty of Informatics and Communication in the Department of Informatics at the University of Economics in Katowice, Poland.

Witold Chmielarz is Full Professor of Social Sciences and Head of the Department of Management Information Systems of Faculty of Management at the University of Warsaw, Poland.