1st Edition
AI and the Digital Enterprise A Leader’s Guide to Systems, Strategy, and Transformation
Preface
Acknowledgements
About the Author
Chapter 1 Business Systems Overview
Chapter 2 Modern History of Business Systems Technology
Chapter 3 Requirements Gathering and System Sizing
Chapter 4 Decision Making in System Selection and Implementation
Chapter 5 Business Value Tiers of Systems – A New Capability Maturity Model
Chapter 6 Common System Roles and Interactions
Chapter 7 System Modules: Accounting and Finance
Chapter 8 System Modules: Human Resources
Chapter 9 System Modules: Marketing
Chapter 10 System Modules: Sales
Chapter 11 System Modules: Supply Chain and Operations
Chapter 12 Tiers of Business Solutions
Chapter 13 Business System Implementations
Chapter 14 Environmental, Social, Governance, and Privacy
Chapter 15 Future Technology Trends
Chapter 16 Future Proofing: Building Adaptive Capability in the Digital Enterprise
Selected Glossary
References
Biography
Dale J. Albrecht is a seasoned business systems strategist and educator with a robust background in organizational leadership, workforce development, and technology integration. Holding a Doctorate in Business Administration, he has spent his career translating theoretical frameworks into practical solutions that drive performance and innovation across industries. Currently serving as Program Director and Associate Professor of Practice at the University of Texas at Dallas, Dr. Albrecht leads the Human Resource Management programs, aligning curriculum and instructional design with evolving business needs. He has developed and taught a wide range of courses in leadership, strategic decision-making, business models, and enterprise technology—emphasizing active learning and systems thinking to prepare students for complex business environments. His expertise also extends to executive education, where he delivers targeted training in strategic HR and business operations. In the corporate sector, Dr. Albrecht has held senior leadership roles overseeing human resources, risk management, organizational effectiveness, and enterprise system implementations. His business experience includes consulting on large-scale ERP deployments, streamlining operational workflows, and integrating digital solutions to improve organizational agility and performance. He has successfully led the design and rollout of enterprise resource planning systems, sales force automation platforms, customer relationship management tools, and human capital management systems. Committed to bridging the gap between academia and industry, Dr. Albrecht leverages cutting-edge technologies to create dynamic learning environments that mirror real-world challenges. His work continues to shape the future of business by advancing the intersection of people, systems, and strategic innovation.
