1st Edition

AI and the Disruption of Welfare Challenges for Social Work Education and Practice

Edited By Goetz Ottmann, Carolyn Noble Copyright 2026
328 Pages 3 B/W Illustrations
by Routledge

328 Pages 3 B/W Illustrations
by Routledge

This book with 22 chapters from eminent scholars focuses on the role of AI-enabled technology in surveillance and coercive ‘welfare’, bringing into view how advanced technology is used to shift the boundaries between welfare, penal, and carceral state and its very real impact on social work education and practice. It focuses on the way emerging digital technologies, often combined under the... Read more

Chapter One – AI and the disruption of the welfare state: Introduction

Goetz Ottmann and Carolyn Noble

 

Chapter Two – Managerialism on Steroids: The rise of Artificial Intelligence

Mimi Abramovitz and Jennifer Zelnick

 

Chapter Three – The rise of the digitally enabled Carceral State and impact on social work

Carolyn Noble and Goetz Ottman

 

Chapter Four – A critical reflection on the changing capacity of surveillance in digitally mediated welfare services

Mara Sanfelici and Marco Briziarelli

 

Chapter Five – Automated algorithmic governance in the social services

Goetz Ottmann

 

Chapter Six – Automated algorithms, epistemological shifts, and the erosion of fundamental legal and ethical principles in the social services

Goetz Ottmann and Iris Silva Brito

 

Chapter Seven – “Even if Elon Musk was a social worker…”: Coercive past and technological futures in social work in Lithuania, UK and Spain

Eglė Šumskienė, Caroline Bald and Inés Martínez Herrero

 

Chapter Eight – Ghost in the cell? Artificial Intelligence in prisoners’ rehabilitation: Automation vs. individuality?

Pia Puolakka

 

Chapter Nine – Data justice: The rise of a movement?

Neil Ballantyne

 

Chapter Ten – Critical responses to the impacts of generative Artificial Intelligence and Machine Learning on social work education and practice

Christine Morley, Phillip Ablett and Matthew Harcus

Chapter Eleven – Resisting the enchantment of LLMs: Ethical implications for social work practice, research, and education - a case study

David Hodgson, Susan Gair and Lynelle Watts

 

Chapter Twelve – AI, embedded biases, ethical challenges, and feminist counter discourse

Carolyn Noble

 

Chapter Thirteen – Decolonising Artificial Intelligence (AI) in higher education: A social work perspective

Tammy Crowther, Rugare Mugumbate, Alankaar Sharma and Mim Fox

 

Chapter Fourteen – Navigating ethical challenges in AI-enhanced Virtual Reality for social work education

Nataša Matulayová  and Tatiana Matulayová

 

Chapter Fifteen – Co-designing culturally responsive simulation based learning:  AI, First Peoples’ knowledges, and the implications for social work field education

Bindi Bennett, Rhett Loban, Susan Beetson, Krystal Evans, Matt Victor Dalziel, Gerard Jefferies and Sera Harris

 

Chapter Sixteen – The digital dimension of Violence Against Women: Conceptualising and integrating Technology-Facilitated Abuse (TFA) in social work education

Rojan Afrouz

 

Chapter Seventeen – The challenges and impacts of digital intimate partner violence for social work

Jeff Hearn, Ruth Lewis, Kate Seymour and Matthew Hall

 

Chapter Eighteen – Bridging the digital divide through developmental social work

Elmien Claassens and Antoinette Lombard

 

Chapter Nineteen – Digital vulnerability, Artificial Intelligence and coercive practices: Contributions from digital social work

Antonio López Peláez and Chaime Marcuello-Servós

 

Chapter Twenty – Social work/AI entanglements: Educating for a critical relationship-based ethics in social work

Patrick (Paddy) O’Regan, Dorothee Hölscher and Sera Harris

 

Chapter Twenty-one – Preparing social workers to resist coercive AI through social work education

Sophie Goldingay, David Hodgson, Jennifer Boddy, Lynelle Watts and Sharlene Nipperess

 

Chapter Twenty-two – Social work education and Artificial Intelligence: Opportunities, challenges, and dilemmas

Melisa Campana Alabarce, Renata Nunes and Andrés Arias Astray

Biography

Goetz Ottmann, PhD, is a senior lecturer at Federation University, Melbourne. He is the author of five books, numerous book chapters, and many reports and peer-reviewed journal articles.

Carolyn Noble, PhD, is a Professor Emerita at ACAP, Sydney, Victoria University, Melbourne, Australia. She is the author of several books and many book chapters and peer-reviewed articles.