We are in the early stages of the next big platform shift in healthcare computing. Fueled by Artificial Intelligence (AI) and the Cloud, this shift is already transforming the way health and medical services are provided.
As the industry transitions from static digital repositories to intelligent systems, there will be winners and losers in the race to innovate and automate the provision of services. Critical to success will be the role leaders play in shaping the use of AI to be less "artificial" and more "intelligent" in support of improving processes to deliver care and keep people healthy and productive across all care settings.
This book defines key technical, process, people, and ethical issues that need to be understood and addressed in successfully planning and executing an enterprise-wide AI plan. It provides clinical and business leaders with a framework for moving organizations from the aspiration to execution of intelligent systems to improve clinical, operational, and financial performance.
Table of Contents
Preface and Acknowledgements. Author. 1 The Future Is Not What It Used to Be. 2 The Rise of the Intelligent Health Consumer. 3 AI Is One Thing and Many Things. 4 From Gods to Geeks – A Brief History of AI. 5 Do Submarines Swim? 6 Creating Value Today with AI. 7 The Leadership Imperative. 8 When AI Meets HR. 9 Engaging Your Clinicians. 10 Making Radiologists More Rad. 11 Understanding and Managing the Ethics of AI. 12 The Role of the Cloud in AI. 13 Manage Your Data Estate Like Your Finances. 14 The Importance of Intelligent HIT Vendors. 15 From Aspiration to Execution. 16 The Road Ahead for AI. Index.
Tom Lawry serves as National Director of AI for Health and Life Sciences at Microsoft and previously served as Director of Worldwide Health. In this role he works with providers, payors and governments in planning and implementing innovative analytical solutions that improve the quality and efficiency of health services delivered around the globe. He focuses on digital transformation including Artificial Intelligence (AI), Machine Leaning (ML) and Cognitive Services. He previously served as Director of Organizational Performance for Microsoft’s health incubator (Health Solutions Group). Prior to Microsoft, Tom served as a Senior Director at GE Healthcare with global responsibilities for revenue cycle management analytics and operational performance solutions. Lawry was founder and CEO of Verus, a healthcare software company named as one of the Top 100 Fastest Growing Washington Companies for three consecutive years and to the Deloitte Fast 500 Technologies list. For fourteen years, Lawry served in various executive management roles in hospitals and integrated delivery networks in the US. He has published over 30 articles on topics relating to use technology and software to innovate healthcare.
"Practical, insightful and a page turning read. Tom makes short work of the much-hyped topic of artificial intelligence, drawing on decades of experience to find the pattern between a series of case studies. This no nonsense book is a must read primer for those working in the healthcare system seeking to understand the impact of AI for the sector, or those entrepreneurial thinkers looking for the business opportunities this revolution will create."
- Dr. Simon Kos, CEO, Next Practices and former Chief Medical Officer, Microsoft
"Tom Lawry’s new book, "Artificial Intelligence in Healthcare - A Leader’s Guide to Winning in the Age of Intelligent Healthcare Systems" will be landing on real and virtual bookshelves in hospitals and health systems at a most opportune time. After a long incubation period and much hand-wringing about potential downsides of AI, the field is now ready for prime time in healthcare. Leaders in every aspect of the industry will find practical guidance in this concise and well-written book. That includes a clear and comprehensive breakdown of the many different technologies that comprise AI as well as a discussion of the myriad opportunities to leverage AI to improve not only clinical outcomes but workflows and processes in the many support functions that make a healthcare system work. The book will definitely help them cut through the morass of incomplete and sometimes conflicting information on AI and position themselves to lead the Intelligent Health Systems of the future…systems that will be powered by AI. I highly recommend this book."
- Dr. Patricia Salber, CEO, The Doctor Weighs In
"There is perhaps nothing is more profound than the impact AI will have on how healthcare is delivered in the future. In his new book, Artificial Intelligence in Health - A Leader’s Guide to Winning in the New Age of Intelligent Systems, Tom shares wisdom that comes from a lifetime of experience as a business leader and technologist in the health industry. He has traveled the globe gathering insights from some of the world’s most gifted experts. He examines how AI is being used in healthcare today, as well as where this powerful tech will take us in the future. There are both challenges and opportunities for AI in healthcare and Tom carefully examines both sides of the equation."
- Dr. Bill Crounse, CIO, CMIO, Senior Director, Worldwide Heath, Microsoft Corporation (retired).
"Mr Lawry’s book is a sensitively written analysis of the opportunities to use AI in healthcare whilst avoiding the pitfalls and the hype. He takes the reader through the key concepts and applies them to healthcare as only an expert in the three fields of health, technology and analytics can. Many people will be familiar with the background to the AI in health story and will struggle to know where to start and end their work. If you want to get the benefits of AI, then this book is for you. It will tell you want good looks like and how to navigate ethics, build a workforce, create new operating models and apply disruptive thinking. I loved it."
- Paul Henderson, Regional Director EMIS Health, (UK)