1st Edition

Advanced Health Technology Managing Risk While Tackling Barriers to Rapid Acceleration

Edited By Sherri Douville Copyright 2023
    392 Pages 37 B/W Illustrations
    by Productivity Press

    392 Pages 37 B/W Illustrations
    by Productivity Press

    392 Pages 37 B/W Illustrations
    by Productivity Press

    "Everything worth winning in life boils down to teamwork and leadership. In my positions as a businessman, athlete, community leader, and University trustee, there are tremendous parallels between all of these endeavors that mirror an extreme team sport such as medical technology. Understanding the game, defining the game, playing your position at your highest performance, and helping others play their best game. Advanced Health Technology represents an incredible opportunity to level up the game of healthcare and highlights the multiple disciplines – or positions to be mastered – while laying out winning plays to make that next level happen."

    Ronnie Lott, Managing Member, Lott Investments; Member, Pro Football Hall of Fame, and Trustee, Santa Clara University

    Healthcare stakeholders are paralyzed from making progress as risks explode in volume and complexity. This book will help readers understand how to manage and transcend risks to drive the quadruple aim of improved patient experiences, better patient and business outcomes, improved clinician experience, and lower healthcare costs, and also help readers learn from working successful examples across projects, programs, and careers to get ahead of these multidisciplinary healthcare risks.

    Part I: Tackling Barriers to Rapid, Exponential Acceleration of Advanced Technologies in Medicine

    Chapter 1: What to Know About Data Transformation for Advanced Technologies in Medicine

    William C. Harding, Florence D. Hudson, Shantanu Chakrabartty, and Sherri Douville

    Chapter 2. Closing Knowledge Gaps, Critical in Advanced Technology for Medicine: Building Shared Knowledge to Drive Down Risks in Medical Technology

    William Harding, Viktor Sinzig, Craig Hyps, Neil Petroff, David Rotenberg, Brittany Partridge, and Sherri Douville

    Chapter 3. Tech Misinformation and Medical Misinformation as Evil Twins: The Misinformation Path to Destroying Trust in Medical Technology

    Sherri Douville, Michael DeKort, and Kate Liebelt

    Part II: Management and Leadership Competencies and Objectives for Driving the Science, Medicine, and Engineering of Advanced Medical Technology Forward

    Chapter 4: Allyship in Reducing Medical Technology Risk: Why Partnerships Are Vital to Your Professional Success

    William C. Harding, Mike Ng, Brittany Partridge, and Sherri Douville

    Chapter 5: Extinction is Eminent without Effective Transformational Leadership: Closing Leadership Gaps That Prevent Execution

    William C. Harding, Mike Ng, Brittany Partridge, and Sherri Douville

    Chapter 6: Ignore the Dangers of Hubris at Your Own Risk: Mitigating the Barrier to Trust and Respect for High-Performing Teams in Medical Technology

    Karen Jaw-Madson and Sherri Douville

    Chapter 7: Humility as a Core Value for the Adoption of Technology in Medicine: Building a Foundation for Communication and Collaboration

    Brian D. McBeth, Brittany Partridge, Arthur W. Douville, and Felix Ankel

    Chapter 8: Burnout in Information Security: The Case of Healthcare

    Mitch Parker

    Part III: How Cybersecurity Enables Deployment of Advanced Technologies

    Chapter 9: Security Frameworks as a Foil for Larger Management Issues

    Mitch Parker, Brittany Partridge, and Allison J. Taylor

    Chapter 10: Managing Third-Party Risk: Framework Details for Risk Management in Medical Technology

    Mitch Parker, Brittany Partridge, Eric Svetcov, and Allison J. Taylor

    Chapter 11: Hospital at Home: Managing the Risks of Delivering Acute Care in the Patient’s Home

    Mitch Parker and Peter McLaughlin 

    Part IV: The Practical Technical, Legal, Management, and Leadership Steps to a More Interactive Health System

    Chapter 12: Mitigating Value Risk in Innovation: A Physician Product Design Expert's Lessons Learned Driving Clinical Product Development

    Joshua Tamayo-Sarver

    Chapter 13: Playing With FHIR: The Path to Ensuring We Bring the Power of Supercomputing to How We Understand Healthcare in Medicine

    Lucia C. Savage

    Chapter 14: Technology and the Engaged Patient: Evidence-Based Patient Engagement for Improved Patient Outcome

    Lucia C. Savage

    Chapter 15: Interoperability and Information Blocking: How to Enable Data Sharing and Keep HHS Happy

    Peter McLaughlin

    Chapter 16: The Role of Standards in the Responsibility and Rewards of Medical Technology Industry Leadership: Identify Your Objectives to Build Your Path in Leading the Future of Medical Technology

    William C. Harding, Ken Fuchs, Mitch Parker, and David Rotenberg

    Appendix A: Glossary of Key Terms

    Brittany Partridge

    Biography

    Sherri Douville is CEO & Board Member at Medigram, the Mobile Medicine company and is a sought-after speaker and best-selling editor and author in mobile medical technology, healthcare, and leadership. She is the editor for the book, Mobile Medicine: Overcoming People, Culture, and Governance (Taylor & Francis). Ms. Douville led the development of this industry guide to mobile computing and is honored to have built the multi-disciplinary, multi-industry team behind it. Ms. Douville is also co-author for a forthcoming Springer book chapter on Trust in Engineering for Clinical IoT. She serves as the co-chair of the international standard for technical trust & identity subgroup for the healthcare industry through the IEEE and UL joint venture. Ms. Douville is a coauthor of several technical papers and has been published and quoted in both mainstream and industry media such as CIO.com, the San Jose Mercury News, NBC, Becker’s Hospital Review, ThisWeekinHealthIT and HITInfrastructure.com. Other industry leadership has included serving on the board of the healthcare IT industry association, NorCal HIMSS and teaching continuing education credit for CISSP, the information security certification. Prior to her current work in the mobile medicine, privacy, security, health IT and AI industries, Sherri worked in the medical device space consulting in the areas of physician acceptance and economic feasibility for medical devices. Prior to that, she worked for over a decade with products addressing over a dozen disease states at Johnson & Johnson and was recognized for industry thought leadership there by McGraw-Hill and won several awards. Ms. Douville has a Bachelor of Combined Science degree from Santa Clara University and has completed certificates in electrical engineering, computer science, AI and ML through MIT. Sherri advises or serves startups, boards, and organizations including as a lecturer and advisor to the Santa Clara University Leavey School of Business Corporate Board Education initiatives, the Black Corporate Board Readiness Program and as an advisory board member for the Women's Corporate Board Readiness Program

    "Everything worth winning in life boils down to teamwork and leadership. In my positions as a businessman, athlete, community leader, and University trustee; there are tremendous parallels between all of these endeavors that mirror an extreme team sport such as medical technology. Understanding the game, defining the game, playing your position at your highest performance, and helping others play their best game. Advanced Health Technology represents an incredible opportunity to level up the game of healthcare and highlights the multiple disciplines, or positions to be mastered while laying out winning plays to make that next level happen."

    Ronnie Lott, Managing Member, Lott Investments; Member, Pro Football Hall of Fame, and Trustee, Santa Clara University

    "In my role as SVP Chief Digital and Information Officer, I am passionate about "seeking first to understand." The most relevant solutions come from extreme teamwork beyond our internal teams in IT, and partnering with physicians and administration to make certain that we bring real value to addressing opportunities and challenges to drive optimal physician and patient experience. It all starts with empathy which requires foundational knowledge across the work that folks are doing on the full technical stack as well as physicians, administration, and the board, while building and developing those dynamic teams of diverse skills. Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration gives you a head start on that knowledge foundation."

    Aaron Miri, SVP, Chief Digital & Information Officer at Baptist Health; Board Director at College of Healthcare Information Executives, CHIME; Co-Chair for the U.S. Department of Health and Human Services’ Federal Health IT Advisory Committee

    "Sherri Douville has brought together impressive teams of respected engineers, IT practitioners, CISO’s, physician executives, and more to develop this unique book, Advanced Health Technology that’s both broad and deep. These experts have collaborated to bring you insights brimming with experience and know-how that comes from their years of combined experiences. This will enable any enterprise to accelerate knowledge and preparation around governance obligations for identifying and mitigating emerging risks, including cybersecurity. "

    Aimee Cardwell, SVP & CISO, UnitedHealthcare Group

    "As an entrepreneur, educator, and global health leader; I am honored to be called upon by top academic institutions, industry, and governments to advise on the future of connected care. I often do that by convening top experts for insightful debate and analysis. I was happy to have Sherri Douville participate at one such roundtable and know that this unique book - Advanced Health Technology - will make those conversations much more efficient and actionable"

    Anurag Mairal, PhD

    Director, Global Outreach Programs, Stanford Byers Center for Biodesign

    Lead Faculty, Technology Innovation and Impact, Center for Innovation in Global Health

    Adjunct Professor, Stanford School of Medicine

    Executive Vice President, Orbees Medical

    "Great corporate directors and boardrooms play a wide range of critical roles that include monitoring functions and advisory functions to understand and manage emerging risk. Leading practices in digital and cybersecurity oversight are emerging. And this next threshold of corporate governance is engaging CIOs CISOs directors and other areas to make sure the boardroom is a high-performing part of every company's digital future. As leaders of this charge at Digital Directors Network, we recognize the criticality of domain expertise and the valuable richness of this resource, Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration book in addressing the majority of emerging risks in healthcare including cybersecurity."

    Bob Zukis, CEO Digital Directors Network, USC Marshall Business School Professor

    "In my role as CEO for AACSB, the largest accreditation body recognizing the world's top business schools, we focus on building risk literate leaders with the needed competencies of holding paradox, compassion, and depolarization to drive the necessary multi-disciplinary solutions to today's extraordinary business challenges. Through learning from this book, Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration, you can quickly and efficiently digest the landscape of emerging risks across clinical, operational, and technology domains in healthcare which allows you to lead through the challenging paradox of innovation and risk from a lens of empathy for all the major functions. It's also very important for business leaders to be able to transcend politics with data and facts in the medical technology sector and this book demonstrates an example of and helps the reader with that."

    Caryn Beck-Dudley, President and CEO at AACSB International

    "What I love about my CIO role at Renown includes strategy, leadership, turnarounds and transformation, all facilitated through coaching and mentoring. On the cusp of an exciting revolution of Connected Care, tomorrow's top CIO's and executive teams need to tackle a new, diverse set of risks. Taking in the lessons in Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration will put the reader ahead of the game and help make it all more fun too."

    Charles Podesta, Chief Information Officer at Renown Health, Serial CIO, & CIO Advisor

    "Throughout my career in multiple leadership roles spanning mobile, e-Commerce, software, energy, finance, semiconductor, and industrial sector companies, I've been honored to be reputationally and officially recognized for having expertise in and championing safety and technology. That's why I resonate with this book, Advanced Health Technology which is a force multiplier for strategic leaders who recognize that tackling emerging risks as a critical competency for tomorrow's leaders to drive effective, competitive governance."

    Cheemin Bo-Linn, CEO and Corporate Board Director, Top 50 Board of Directors NACD 2019, Lead Independent Director, Serial Audit Chair, Chair of Compensation, Chair of Nom/Gov/ESG/Technology, and Cyber Security Lead

    "As technology rapidly advances, healthcare systems are highly focused on care quality, efficiency and leveraging the most out of their digital assets. Rapid digital transformation is crucial for meeting these needs, but many risks and barriers can impede the best of efforts. Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration picks up right where its companion Mobile Medicine left off. Editor Sherri Douville and the fabulous cohort of multidisciplinary minds and book contributors again share their proven in-the-trenches successes, guidance, and best practices to create value while managing the complexities of risk in an expanding digital ecosystem."

    Dan Howard, MBA, CHCIO, PMP, CIO, San Ysidro Health

    "Healthcare has labored for decades under the belief that innovative technology is innovation. Technology, alone, is not innovation, it is only a tool. Digital transformation will only result in incremental change until all the things that go along with technology - - the people and the processes - - security, engineering, privacy, medicine, governance, IT, patients, and others work together. Healthcare has long been one of the most risk averse sectors that must change to do transformation. The risks must be understood and managed and that will require a new way of making change and managing risk. This book enables you to transform your thoughts, strategies, vision, and actions. The days of silos within and across healthcare, technology, care sites, payers, and everything else are over."

    David Finn, CISA, CISM, CRISC, CDPSE, Vice President, CHIME, for AEHIS, AEHIT, AEHIA

    "Over the years we've known each other and worked together, Sherri and I have shared a passion for harm reduction. Whether that is due to failure of effective uses and deployment of technology or harm by one of today's biggest threats, drug overdose. We both recognize the need to strategically address the root causes of threats to health and wellbeing. Given that Mobile Medicine and related works are changing the way a whole generation of CTO's and CIO's are thinking about healthcare technology; this new book Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration takes the reader deeper into their leadership journey of transforming medicine with technology by understanding and addressing diverse risks rather than ignoring them."

    Dean Shold, Co-Founder FentCheck, Former Partner at Accenture, Former CTO Stanford Healthcare and Alameda Health System, Former CTO at Medigram and current advisor.

    "I am thrilled to see this definitive guide to overcoming the large number of heterogeneous risks facing healthcare and all mission critical industries. Brave, sensible and intelligent teams will see these challenges as opportunities to accelerate the transformation of medicine using Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration as their guide."

    Duy-Loan Le, Texas Instruments Senior Fellow (ret.), Board of Director - Wolfspeed, National Instruments, Ballard Power Systems, Atomera, Medigram

    "In my roles as a CIO, Board Director, Advisor and Investor passionate about driving innovation forward; I was focused on cybersecurity as critical to our success in leveraging health information technology across research, teaching, and patient care. As the risk environment for healthcare organizations has exploded and to be able to continue innovating; we need to stay ahead of the multidisciplinary risk landscape, which this book Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration allows you to do efficiently and effectively."

    Eric Yablonka, Advisor, Investor, Board Director and former CIO and Associate Dean at Stanford Medicine

    "In an era where emerging risks are facing many boards of directors, senior management, and front line healthcare providers, Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration takes a fresh approach in helping the reader understand the evolving risk landscape, how these risks can significantly disrupt patient care and healthcare operations, and what steps leadership can take to ensure organizational risk is minimized."

    James Brady, PhD, VP and CISO at M Health Fairview

    "Since the introduction of the mobile phone, technology has rapidly developed in both the tremendous increase in processing power, with equally great reduction in size. Coupled with the explosion of high-speed wireless Internet access, this technological revolution has changed the global face of communication and human interaction. However, these massive improvements in computing power and information come at a tremendous risk when not properly managed. Sherri and her team of expert authors capture the critical aspects of technology and risk, explained in straightforward terms, and help to prepare the audience to understand and manage cut-edge trends in new technology."

    Jim St.Clair, Executive Director, Linux Foundation Public Health

    "As a 25-year leader in the life sciences industry, I have helped to pioneer IT commercialization capabilities leveraging innovative strategies that were implemented leveraging state of the art program management; with the goal of ensuring operational success and excellence for the enterprise and all business partners. Critical to winning in a competitive, world class capacity is the ability to accurately assess and manage multiple dimensions of risk, which is why Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration is a must-read for any executive that recognizes the need for innovation and transformation in medicine."

    Joe Mulhearn, Head of Revenue, Medigram Inc. and former Senior Director of IT at Merck & Co.

    "As a seasoned specialist physician CEO and now board director; it's obvious to me that safely integrating advanced technologies into healthcare will radically improve our productivity and experience for both patients and clinicians. In order to reap the rewards, we have to identify and tackle emerging risks to healthcare systems. Amazingly, solving for most emerging risks can be done by focusing on advanced technologies in the right way with cybersecurity and privacy. This book, Advanced Health Technology shows you how."

    Kathy Garrett M.D, Board Director, Chair, Quality Committee at Orlando Health & Strategic Advisor Committee on Governance, American Hospital Association

    "It is widely recognized that healthcare is at an inflection point that requires transformation. Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration is the perfect tool for stakeholders who seek to take meaningful action and deliver results."

    Laura Huang, Associate Professor at Harvard Business School; Author of Edge: Turning Adversity into Advantage; best 40 business school professors under 40 by Poets & Quants

    "In my 20+ years of providing counsel and industry leadership for connected healthcare across the full technical stack; I am excited to see this team decode and efficiently solve for the landscape of risks that prevent the innovation so critically needed now through this book Advanced Health Technology"

    Noel Gillespie, Partner, Procopio, Cory, Hargreaves & Savitch LLP

    "As someone who works extensively in Healthcare IT and digital health, I'm painfully aware that medicine desperately needs to innovate with technology. At the same time, the risk landscape is exploding and mutating, thus freezing many from taking action. This book will help master your understanding of emerging risks and overcome the challenges by applying the lessons described from Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration."

    Paddy Padmanabhan, Founder & CEO Damo Consulting, Co-author of Healthcare Digital Transformation and host of The Big Unlock podcast

    "Throughout my over 20 year career practicing law across health systems, life sciences, and technology; my passion has driven me to lead the necessary balancing of risk, innovation, and ensuring regulatory compliance. Healthcare has an urgent need to innovate now in the face of an exploding risk landscape and that's why this book Advanced Health Technology is essential reading for critical guidance to executives working in healthcare."

    Rosie Goddard, Chief Legal Officer and Chief Compliance Officer, Medigram Legal & Regulatory Advisor

    "With many parallels in critical safety, highly regulated industries; it's my responsibility as both a CFO and risk strategy leader as serial board director to learn from other industries such as healthcare. While Advanced Health Technology was written for healthcare leaders to overcome the majority of their emerging risks by focusing on Advanced Health Technology capabilities; through my earlier career experience in healthcare/biotech at Amgen, I can envision how this book will help all of us with fiduciary obligations to predict and manage emergent risks for smarter, more efficient governance and planning of our technology ecosystem and business."

    Shannon Nash, Esq., CPA, Chief Financial Officer at Wing (an Alphabet Company) Serial CFO, Lead Independent Director, Nominating & Governance Chair, Board Member User Testing (NYSE: USER), Audit Committee Chair and Board Director --Lazy Dog Restaurant & Bar.

    "In my role as one of the few physician CIO's and combined CIO and CMIO; this resource supports my vision for an integrated technical strategy that can truly enable clinicians. That can only be done by building bridges and partnerships across all the necessary functions. To benefit from what advanced health technology has to offer us in our drive to transform care; we have to develop new models for understanding, building, managing, and leading very diversely skilled teams that can effectively manage risk that allows advanced technology to be a true asset in our clinical goals. This book is the prescription for that."

    Stephanie Lahr, MD, CHCIO, Monument Health, Chief Information Officer and Chief Medical Information Officer

    "In my career as an operator, investor, and board director, I have leveraged STEM innovation to drive shareholder value, on both strategic and finance fronts. I’ve had the privilege to do this working with and leading outstanding teams. Today's risks and challenges are exponentially more complex. They require sophisticated teamwork, cross-functional literacy, and depth of experience to scale solutions to intractable problems like those in healthcare. Use this terrific resource, Advanced Health Technology, to jumpstart your transformation journey."

    Sue Siegel, Serial Corporate Board Director, Advisor, Former CEO & VC, Board of Director -Illumina, Align Technology, Nevro, The Engine, Kaiser Family Foundation

    "As a veteran of innovation finance for hundreds of startup financing deals; the one ingredient contributing to winning has been an understanding of risks. There's tremendous parallels of mastering risk between medical technology and early stage finance. To get in on the wave of the next generation of medical technology, give yourself a head start by reading Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration"

    Tom Bondi, Tax Partner, Armanino LLP

    "My roles as an executive and educator require continually learning new material from the most innovative minds in healthcare; that material needs to cover professional education while addressing academic requirements. Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration does all these and much more by comprehensively covering culture, infrastructure, engineering, cyber, and product management topics. Whether you're already a healthcare executive or strive to be one, this book provides executive guidance and practical knowledge you can immediately apply."

    Will Conaway, Chief Growth Officer, The HCI Group/ a Tech Mahindra Company

    "The most satisfying part of my career has been driving repeatable hard technical innovation and commercializing that innovation which changed organizations and lives. No other sector needs innovation more than healthcare. With Advanced Health Technology: Managing Risk While Tackling Barriers to Rapid Acceleration, real and motivated leaders will be able to overcome the obstacles to sustainable, transformative innovation."

    Wim Roelandts, Retired Chairman Applied Materials, Retired CEO Xilinx, Board Chair at Medigram, Serial Board Director