1st Edition

Advances in Business, Management and Entrepreneurship Proceedings of the 3rd Global Conference on Business Management & Entrepreneurship (GC-BME 3), 8 August 2018, Bandung, Indonesia

    1050 Pages
    by CRC Press

    1050 Pages
    by CRC Press

    The GCBME Book Series aims to promote the quality and methodical reach of the Global Conference on Business Management & Entrepreneurship, which is intended as a high-quality scientific contribution to the science of business management and entrepreneurship. The Contributions are the main reference articles on the topic of each book and have been subject to a strict peer review process conducted by experts in the fields. The conference provided opportunities for the delegates to exchange new ideas and implementation of experiences, to establish business or research connections and to find Global Partners for future collaboration.

    The conference and resulting volume in the book series is expected to be held and appear annually. The year 2019 theme of book and conference is "Creating Innovative and Sustainable Value-added Businesses in the Disruption Era". The ultimate goal of GCBME is to provide a medium forum for educators, researchers, scholars, managers, graduate students and professional business persons from the diverse cultural backgrounds, to present and discuss their researches, knowledge and innovation within the fields of business, management and entrepreneurship. The GCBME conferences cover major thematic groups, yet opens to other relevant topics: Organizational Behavior, Innovation, Marketing Management, Financial Management and Accounting, Strategic Management, Entrepreneurship and Green Business.

    Section 1: Marketing management

    The origins and consequences of trust in online shopping 3

    T. Handriana & D. Herawan

    How digital certificate affects e-commerce consumers trust and purchase intention 8

    P.K. Sari & A. Prasetio

    Encouraging pro-environmental behavior through consumer innovativeness 13

    R. Kuswati, B.M. Purwanto & B. Sutikno

    Entrepreneurial marketing and marketing performance: The moderating role of marketsensing capability 20

    D.A.A. Mubarok, R. Hurriyati, D. Disman & L.A. Wibowo

    The role of brand equity in making decisions to choose higher education for new middleclass students 25

    A.M. Ramdan, A. Rahayu, R. Hurriyati & M.A. Sultan

    Dynamic marketing capabilities and company performance: Marketing regression analysis on SMEs in Indonesian 28

    A. Riswanto, R. Hurriyati, L.A. Wibowo & H. Hendrayati

    Is e-service quality required to develop customer satisfaction? A case study of Grab Indonesia 32

    C.T. Sudrajat & M.A. Sultan

    The influence of brand personality dimension on brand equity 35

    P.D. Dirgantari, M. Permatasari, L.A. Wibowo & H. Mulyadi

    Consumer’s purchase intention on halal detergent in Jakarta 39

    E. Saribanon, R. Hurriyati, A. Rahayu & M.A. Sultan

    The usage of digital marketing channels in micro, small and medium enterprises in Bandung District, Indonesia 44

    M.E. Saputri & N. Kurniasih

    Experiential marketing: A review of its relation to customer satisfaction in online transportation (a study of GO-JEK company) 47

    M.E. Saputri & N. Kurniasih

    Redesigning the e-commerce Banyuwangi Mall for small and medium enterprises 52

    A.A.G.S. Utama & P.P.D. Astuti

    The effect of differentiation strategy on competitive advantage 56

    R.A. Aisyah

    Determinants of consumer purchase intention toward luxury brands 60

    M. Kurniawati & R.A. Ramadhan

    Analysis of direct premium influence on brand attitudes and consumer purchase intention 64

    M. Kurniawati & T. Widianto

    Stimulus of social media: The influence of e-wom towards visiting interest in the Lodge

    Maribaya through trust as mediation variable 68

    A. Widodo, R. Yusiana & F.N. Aqmarina

    Factors influencing normative community pressure in brand community: A study of young entrepreneurs community of Mandiri Bank 71

    L. Lindiawati, I. Usman & S.W. Astuti

    Smartphone operating systems based on consumer perceptions in West Java 75

    E. Azis, Y. Fachruddin & M.M.A. Rohandi

    The role of personal innovation in online purchasing behavior among Indonesian consumers 78

    C.K. Dewi & Z. Mohaidin

    Whether service differentiation can add competitive advantage to enhance consumer satisfaction: Internet services at Indihome 84

    R. Hadiantini, R. Hurriyati, V. Gaffar & M.A. Sultan

    The effect of service quality to customer satisfaction: A case study from Timor Leste, Dili 87

    I. Indrawati & M.P. Henriques

    Optimization of customer retention programs 93

    E. Amelia & M.A. Sultan

    Engaging young consumers with advergames: The effect of presence and flow experience 97

    S. Soebandhi, S. Hartini & S. Gunawan

    Increasing fish consumption: A perspective theory of planned behaviour and role of confidence 102

    M.M.L. Tambunan & T.E. Balqiah

    Understanding millennial decision making in buying a car: Lifestyle and personality 108

    O. Pramoedya & T.E. Balqiah

    Sport motivation and decision to participate in the Tahura trail running race 113

    V. Gaffar, O. Ridwanudin & D. Inassa

    Visual perception in improving learning motivation: Gender and developmental study 117

    E. Eriyansyah & H. Hendrayati

    The implication of social media marketing in modern marketing communication 121

    J. Waluyo & H. Hendrayati

    Loyalty of the $1 barbershop customers: Investigating the roles of service quality, satisfaction, and trust 125

    U. Suhud, S.F. Wibowo & L. Namora

    The influence of birth certificate application process service toward public satisfaction in the population and civil registration agency of Garut Regency Indonesia 132

    I. Kania, D.T. Alamanda, N. Nurbudiwati & D.H. Fauzan

    The influence of the restaurant atmosphere on customer loyalty through a hedonic experience 136

    T. Handriana & A.R. Meyscha

    The dark side of life insurance in achieving sales targets 141

    A. Nirmala & G.C. Premananto

    Exploration of Ludruk as potential icon in Indonesia show businessfor the millennial generation 145

    G.C. Premananto & M. Ikhwan

    The quality of halal tourism destinations: An empirical study of Muslim foreign tourists 150

    S. Sumaryadi, R. Hurriyati, V. Gaffar & L.A. Wibowo

    Internal marketing effects on the Islamic work commitment and nurses’ performance at Islamic hospitals 155

    R.T. Ratnasari & A.P. Pamungkas

    Analysis of green marketing on purchasing decisions 160

    D. Silvia & H. Hendrayati

    The effect of Customer Relationship Management (CRM) on customer loyalty 164

    A. Mulyana

    Customer relationship marketing performance in Sharia banking 168

    L. Lisnawati, D. Qibtiyah & R. Hurriyati

    Potential development strategy of marathon sports tourism in improving the visits of tourists to Bandung 172

    I. Yusup, S. Sulastri, A. Fauziyah & T. Koeswandi

    Effect of online servicescape on behavioural intention online reservation hotel services 175

    G. Razati, A. Irawati & P.D. Dirgantari

    The shape of member loyalty on cooperative enterprise and the factors to impact it 179

    R.R. Padmakusumah

    Analysis of the model of memorable tourist experience, destination image, and tourist value on the revisit intention 183

    V. Verinita & F. Yola

    Measuring regional working units development performance using the MDGS scorecard 188

    R. Hurriyati, M. Mayasari, L. Lisnawati & S. Sulastri

    Canvas business model 4.0 and evaluation of the effectiveness of using the lecture system for students 192

    R. Hurriyati, L. Lisnawati & Y. Rochmansyah

    The influence of reputation and Customer Relationship Management (CRM) towards the competitive advantage of airlines in Indonesia 196

    Y. Mardani, R. Hurriyati, D. Disman & V. Gaffar

    Analysis of tourist satisfaction against tourism product at Tanjung Kelayang beach, Belitung regency 199

    I. Khairi, F. Rahmafitria & S. Suwatno

    Factors influencing halal cosmetic brand advocacy: The role of self-brand connection as a mediator 203

    N. Rubiyanti & E.S. Hariandja

    The implementation of mobile commerce applications to order systems for bike-sharing programs in Bandung 209

    R.M.A Rifki & M.A Sultan

    Influence of trust on online shopping in predicting purchase intention 214

    P. Permatasari & D. Mardhiyah

    The influence of endorser credibility, brand credibility, and brand equity on the purchase intention in online shopping: The Instagram phenomenon 221

    Z. Agustiansyah & D. Mardhiyah

    Online reviews by beauty vloggers and its impact on buying interest 226

    H. Hendrayati, N.C. Noorfadila, M. Achyarsyah, M.I. Atrisia & R.K. Syahidah

    The influence of product knowledge on attitude and purchase intention of mudharabah funding products in sharia banks in Mataram 229

    B.V. Khairunnisa & A. Hendratmi

    The influence of economy experience with Pine and Gilmore concept on customer satisfaction: Survey of Transmart consumers in Padang City 236

    Y.P. Gubta & V. Verinita

    Analysis of brand relationship in Ganesha public speaking 245

    P. Priambudi, F. Wijaya & S. Fakhrudin


    Section 2: Financial management and accounting

    The effect of life cycle stages on leverage in Indonesian listed companies 251

    S.R. Nidar & I. Sugianti

    Spillover of panel causality Granger for monetary variables in some countries’ emerging markets 256

    D. Supriyadi & E. Mahpudin

    Earnings management and value relevance before and after IFRS convergency 261

    H. Hamidah & R.D.A. Albertha

    Performance of the government’s subsidized mortgage during the period 2015–2017 269

    L. Purnamasari & N. Nugraha

    An analysis of influence of the government health expenditure on the performance of pharmacy sector issuers in Indonesia stock exchange during 2015-2017 274

    I. Sugianto & M. Kustiawan

    The role of financial constraint on the relationship between working capital management and firms’ performance 281

    R.H. Setianto & R. Hayuningdyah

    Risk management in zakat institutions 286

    A. Shofawati

    The effect of risk, growth, firm size, capital structure, and earnings persistence on earnings response coefficient 290

    Z. Naimah & A.T. Rahma

    The impact of tax amnesty policy in 2016 on the abnormal return and trading volume activity in banking companies 297

    Y. Permatasari & N. Ardiyanti

    Comparison of model, stabilization, and finance performance of sharia commercial banks and conventional commercial banks in Indonesia in 2012–2016 301

    Y.M. Dewi & D.F. Septiarini

    Industry growth, ownership structure, and capital structure in Indonesia 304

    I. Harymawan, A. Arianto & Y.I. Paramitasari

    Investment experience to expected return: Consequences of risk behavior 310

    F. Ismiyanti & P.A. Mahadwartha

    Analysis of return on equity, current ratio and debt to equity ratio on Islamic stock price

    Jakarta Islamic Index 314

    M. Masrizal, T. Widiastuti, I. Mawardi & W. Wisudanto

    The relationship between financial accountability in a good corporate governance concept with organizational performance 318

    D.N. Fakhriani

    The relationship of the income tax system to self-assessment in the Badung Bali district 321

    N.L.P. Suastini, G. Wirata & I.W. Astawa

    Greed, parental influence and teenagers’ financial behavior 323

    L. Wenatri, S. Surya & M. Maruf

    Executive compensation and risk: An empirical study in Indonesia 329

    A.R. Setiawan & B. Zunairoh

    Influence of microcredit and business management training to micro and small business performance in West Java, Indonesia 334

    F. D. Trisnasih, L. Layyinaturrobaniyah & A. M. Siregar

    Profitability, dividend policy and stock price volatility: Indonesia stock exchange 338

    I. Setyawati, D.P. Alamsyah & K. Khotimah

    Why did Baitul Maal wa Tamwil (BMT) discontinue the linkage program with Islamic banks? A case study in Indonesia 343

    M.N.H. Ryandono & D.A. Mi’raj

    Information asymmetry in capital market: What, why and how 347

    P.T. Komalasari & M. Nasih

    Effect of the return on investment towards fixed assets investment at Rapih Metalindo Corporation 353

    N.H. Yuris, F.M. Kurnia & T. Yuniarsih

    Understanding taxpayers’ attitudes towards tax amnesty policy 358

    I.F.A. Prawira

    Family ownership and control in dividend and leverage decision making 366

    M.G.A. Aryani, S.M. Soeharto & I. Ariyani

    Effect of profitability, investment opportunity set, free cash flow and collateralizable assets to dividend 371

    A. Juliarti & S. Sumani

    Tax expense and bonus mechanism on transfer pricing 376

    G.S. Manda, H.M. Zakaria & A. Rakhman

    Forecasting volatility stock price using the ARCH/GARCH method: Evidence from the Indonesia stock exchanges 385

    L.P. Anggita, N. Nugraha & I. Waspada

    Peer group model as a reference for bank performance assessment 389

    S. Sugiarto & S. Karnadi

    Mandatory financial accounting standard based international financial reporting standard adoption and audit delay 392

    R. Mawardi & H. Hamidah

    Analysis of constant correlation optimal portfolio model 396

    I. Yunita

    Gender responsive planning and budgeting implementation in Indonesia: Historical review and lessons learned 401

    F. Fithriyah

    Corporate governance mechanisms and their performance 406

    W.P. Setiyono

    Impact of political risk, financial risk and economic risk on trading volume of Islamic stocks exchange in Indonesia 410

    M.U.Al Mustofa, I. Mawardi & T. Widiastuti

    Demographic analysis for the selection of an investment type for amateur golfers 415

    H. Sulistiyo & E. Mahpudin

    Intended use of initial public offerings proceeds, underpricing, and long-term market performance of stocks in Indonesia 418

    H. Meidiaswati, D. Novita & N. Sasikirono

    Influence of financial literacy and financial attitude on individual investment decisions 424

    N. Hasanuh & R.A.K. Putra

    Capital structure and investment opportunity set on the value of the company 429

    A. Suwandhayani & N. Fitdiarini

    Effect of market, profitability and solvability ratio to Market Value Added (MVA) companies listed in the Jakarta Islamic Index (JII) 433

    P.S. Sukmaningrum & H.K. Prawira

    Financial literacy and retirement savings ownership 437

    A.M. Adiandari, N.D.A. Amrita & H. Winata

    Dynamics relationship between the composite and Islamic index in the capital market of Indonesia 442

    S.A. Rusmita, I.N. Muharam, L.N. Rani & E.F. Cahyono

    Empirical analysis of non-performing financing in the case of Indonesian Islamic banks 449

    L.N. Rani, E.F. Cahyono & S.A. Rusmita

    Is overconfidence and herding in Ponzi scheme investors influenced by demographic factors? 453

    M. Sari & N. Nugraha

    Effects of corporate governance and barriers to entry on financial performance with intellectual capital as a mediating variable 457

    N. Soewarno, B. Tjahjadi & R.D Istiqomah

    The effect of adoption of the International Financial Reporting Standard on earning management 462

    H. Hamidah & A. Rahmah

    The Sharia microfinancial institution as an option to social investment decisions in a disruptive era 470

    A.P.B. Eka & N. Nugraha

    Corporate governance and finance pattern 479

    W. Windijarto & G. Gestanti

    Tick size change and market liquidation in the Indonesia stock exchange 487

    W.M. Soeroto, T. Widiastuti, & L. Cania

    Risk profile, good corporate governance, profitability, capital, and third-party funds interest rate of Indonesian banking 494

    I.M. Sudana & K. Yuvita

    The influence of current ratio, debt-to-equity ratio, inventory turnover, and return on

    investment on price-earnings ratio of cement industry companies listed at Indonesia stock exchange 498

    N.A. Hamdani, A. Solihat & G.A.F. Maulani

    Effects of accounting information and environmental information on investor’s decisions: An experimental study 505

    A. Ardianto & F. Farhanah

    Comparison of the quality between net income and total comprehensive income in an IFRS implementation context in Indonesia: Empirical study on companies going public that are listed on the Indonesia stock exchange in the period 2011–2014 510

    A. Rizki & O.D. Megayanti

    Evaluation of forensic auditor role as corruption eradicator 516

    A.W. Mardijuwono & F. Daniyah

    The impact of asset, mudharabah time deposit and Non Performing Financing (NPF) to profitability Islamic Banking in Indonesia 522

    R. Sukmana & N. Junun


    Section 3: Green business

    The impact of good corporate governance on firm value with corporate social responsibility as a mediating variable: Empirical study of publicly listed mining companies on the Indonesia stock exchange 533

    B. Tjahjadi, N. Soewarno & H. Vitus

    Greed, parental influence, and adolescent financial behavior 538

    L. Wenatri, S. Surya & Maruf

    Green skills for green industries: Meeting the needs of the green economy 544

    L.C. Sern

    Standard energy management system PDCA cycle of ISO 50001 to minimize energy consumption in service operation 549

    I. Usman & E. Sopacua

    Value creation for competitive advantages of vegetable and dairy farmers through an integrated farming system in rural Bandung of West Java, Indonesia 553

    K. Saefullah, R. Sudarsono, Y. Yunizar, L. Layyinaturrabbaniyah & A. Widyastuti

    The influence of research and development intensity, firm size, and family ownership on green product innovation 558

    D. Meicistaria & I. Isnalita


    Section 4: Innovation, information and technology, operations and supply chain

    The influence of information technology and entrepreneurial orientation on competitiveness and business performance 565

    N.A. Hamdani & S. Nugraha

    QFD as a tool for improvement of transportation services in Bandung City 570

    M.A. Sultan, R.R. Ahmad & A. Ciptagustia

    Agility logistics service providers performance model 574

    R. Nurjaman & L.A. Wibowo

    The design of integrated information system bakery resource planning using an enterprise resource planning system approach 577

    A.A.G.S. Utama & D.W. Putra

    Determinants of innovation among manufacturing firms in a developing country: Insights from Indonesia 581

    Y. Isnasari & P. Prasetyoputra

    An integrated framework to support the process supply chain in the tourism sector 585

    L.C. Nawangsari & A.H. Sutawijaya

    Service quality analysis of the outpatient section at public hospitals 588

    T.A. Auliandri & R.M. Wardani

    Evaluation of hospital management information systems: A model success through quality, user satisfaction, and benefit factors 592

    V. Pujani, R.F. Handika, H. Hardisman, R. Semiarty & R. Nazir

    The linkage between co-creation and soft innovation in firm performance: A survey of Indonesian hijab fashion creative industries 597

    E. Astuty, A. Rahayu, D. Disman & L.A. Wibowo

    Identifying a defect’s cause using the Six Sigma method and designing an improvement: A case study 603

    D.I. Nisa & F. Wurjaningrum


    Section 5: Organizational behavior, leadership and human resources management

    The impact of the implementation of a quality management system on teacher productivity 609

    T.S. Rahayu & R. Rasto

    Development of a human resources management capacity-strengthening model for village government 614

    M.O. Fauzan & D. Disman

    Millennial generation employment: The impact of millennial characteristics on performance achievement 617

    E. Siahaan

    Developing strategies to stimulate employees’ performance: The case of an Indonesian banker 623

    E. Siahaan

    The mediating role of psychological empowerment on the effect of person-organization fit on innovative work behavior 627

    M.S. Melina & C.W. Sandroto

    Decision support system in determining an outstanding employee based on employee performance assessment with analytical hierarchy process method 632

    U. Mulyana, A.M. Siddiq & K. Kusnendi

    Impact of leadership style and organizational culture on employee performance 636

    Y.R. Widjaja, D. Disman & S.H. Senen

    Intellectual capital and knowledge sharing linkages for enhancing institutional performance: Indonesia colleges case 640

    M. Maryani & H. Djulius

    The influence of leadership style on employee performance in construction company 644

    P.D.H. Ardana, N.K. Astariani & I.G.M. Sudika

    Impact of knowledge management on career development: A study among lecturers in private college 649

    R. Widyanti & B. Basuki

    The role of job demands and teamwork effectiveness in a harmonizing relationship within police organizations 654

    P. Yulianti, I.M. Rohmawati & N.A. Arina

    The influence of clan culture on Organizational Citizenship Behavior (OCB) with affective organizational commitment as intervening variable of employees 659

    M.D.T. Pamungkas & P. Yulianti

    Transactional leadership in public sector 663

    I.A.P.S. Widnyani & G. Wirata

    The influence of perceived organizational support and job characteristics on organizational citizenship behavior with employee engagement as intervening variable on pharmacists 666

    D.M. Machfud & P. Yulianti

    The dynamics of community political participation in direct elections of Gianyar Regency in the reformation era 671

    I.M. Artayasa, G. Wirata & I.W. Astawa

    The influence of discipline coaching and physical working environment on employee motivation in Kertas Padalarang company 673

    S. Sedarmayanti, S. Gunawan & B.W. Wibawa

    The influence of ability on employee performance 679

    M. Masharyono, S.H. Senen & D.A. Dewi

    The relationship of the factors that motivate nurses to provide complete nursing care documentation 686

    A. Jaelani, A.M. Siddiq, K. Kusnendi & W. William

    Work-life balance and work stress as antecedents of employee turnover intention in private food processing organizations 690

    R. Saragih, A.P. Prasetio & I.Z. Naufal

    The effects of environmental work and individual characteristics on job stress among hospital nurses 698

    S. Sumiyati, M. Masharyono, H. Yuliadi & R. Purnama

    The linking of knowledge management enabler and employee’s performance 703

    A. Silvianita, O.P. Pramesti & M. Fakhri

    The impact of coaching and person-job fit on self-efficacy and performance 706

    A.S. Hidayat

    Polychronicity in the hotel industry in Bandung city 709

    A.R. Andriani & D. Disman

    Learning culture and technology acceptance as predictors of employee performance in public electrical companies 714

    A.P. Prasetio, B.S. Luturlean & G. Riyadhi

    The role of job satisfaction and organizational citizenship behavior in developing knowledge sharing behavior in private universities 719

    A.M. A.M. Nurdiaman, G.G. Akbar, A.P. Prasetio, A. Rahmawati & R.P. Yasmin

    The driving factors of wakif’s intention to pay waqh with cash at Bantul Regency Yogyakarta 724

    K.C. Kirana, S. Hermuningsih & R. Widiastuti

    Work-family conflict: With antecedents of job involvement, role ambiguity and job demand with social support moderation 727

    P. Yulianti & A.P. Sari

    The role of mediation: Creative self-efficacy on the relationship between creative role identity, job creativity requirements and supervisor creative expectation to creative performance 730

    P. Yulianti & M. Mutiara

    Study of minimum wage comparison in Indonesia and Malaysia: An Islamic economics perspective 734

    I. Jauhari, S. Herianingrum & T. Widiastuti

    Nurses service quality in community health service using Analytic Hierarchy Process (AHP) 739

    A.Z. Abidin, S. Suwatno, Y. Yuniarsih & D. Disman

    Trade liberalization and labor demand in Indonesia 742

    R.D. Handoyo & F. Rabbanisyah

    The effect of job satisfaction and Organizational Citizenship Behavior (OCB) on employee engagement at star-rated hotels in Indonesia 746

    S. Sofiyah, E. Ahman & S.H. Senen

    Person-organization value fit and employee attitude: A study of bluecollar employees 750

    R.A. Pebriani & R. Hurriyati

    The impact of implementation of financial rewards and occupational safety and health on job satisfaction at X Company 754

    B. Widjajanta, S. Sumiyati, M. Masharyono, N. Fadhlillah & H. Tanuatmodjo

    Effectiveness of HR departments’ roles implementation in hospitality industry 759

    R. Wahyuningtyas

    Collaborative-based academic supervision for principals 764

    B. Bahrodin, J. Widodo, M. Rachman & A. Slamet

    The effect of organization culture, leadership style and personality on job satisfaction of auditors and supervisors: A case study of provincial and district/city inspectorates in West Java-Indonesia 770

    E. Sudaryanto & R.W. Kurniasari

    The effectiveness of a mobile-based reward system on performance: A case study on Go-Jek online transportation drivers in Garut, Indonesia 775

    R. Muttaqin & S. Suwatno

    Influence of ISO 9001: 2015 Quality Management System implementation on employee performance: A case study of UPI Academic Directorate 779

    D. Lavianti & E. Ahman

    The mediating role of academic motivation in the influence of the Big Five personalities on academic performance 783

    I.B.G.A. Permana

    The influence of transformational leadership on the affective commitment mediated by inclusive organizational culture in an elementary school in Zainuddin, Sidoarjo 787

    M.A. Rozzak & A. Eliyana

    Effect of work–family conflict on job performance through emotional exhaustion as a mediating variable on nurses in the Emergency Department of the Regional Public Hospital (RSUD) Dr. Iskak Tulungagung 794

    M.B. Habibi & A. Eliyana

    Influence of perceived organizational support for creativity and creative self-efficiency on job satisfaction toward individual creativity in members of non-profit organizations engaged in domestic stray animal care in Surabaya and Sidoarjo 802

    T.S. Agustina

    Motivation and leadership on the performance of private higher education lecturers 812

    N.A. Hamdani & G.A.F. Maulani

    Planning for the development of village-owned enterprises (BUMDes) 817

    N.A. Hamdani & D. Yudiardi

    The influence of staffing on work performance: A study on employees in the production division of PT Samick Indonesia 822

    P. Purnamasari & E. Mahpudin

    Section 6: Strategic management, entrepreneurship and contemporary issues Barriers and sukuk solutions in Indonesia 833

    M. Kurniawati, N. Laila, F.F. Hasib & S.N. Mahmudah

    Realized strategies and financial performance in the Indonesian banking industry 840

    A. Kunaifi, M.S. Hakim & B.M. Wibawa

    The effect of customer demand and supplier performance on competitive strategy 843

    R.D. Pasaribu, A. Prasetio & O.O. Sharif

    Developing human capital industry through public private partnership: Is it profitable? 847

    I. Helvetikasari, I.D.A. Nurhaeni & D.G. Suharto

    Strategic management and entrepreneurship in the disruption era 852

    A. Chauhan

    How Information Technology (IT) firms survive in the disruptive technology era 859

    J. Achmadi, A. Rahayu, E. Ahmad & L.A. Wibowo

    Entrepreneurship promotion in the context of sustainable development goals achievement 862

    M. Ali

    Management model of research clinic-based classroom action research assistance according to the need of social science teachers in junior high school 867

    S. Swidarto, J. Widodo, F. Fahrudin & T. Sumaryanto

    Does central policy influence performance of small and medium-sized industry? A case study of Footwear Central Industry in West Java, Indonesia 873

    R. Wahyuniardi, H. Djulius & I. Sudirman

    Queue teller performance analysis: Case study in a government bank 878

    Y.D. Lestari & L. Jamilah

    Entrepreneurial characteristics and business performance: A study of the “Suci” (holy) Tshirt production region in Bandung 881

    C.I. Setiawati & N.A.M. Sihombing

    Personal attitudes, family backgrounds, and contextual elements as antecedents of students’ entrepreneurial intentions: The case of Indonesian higher education 886

    H.A. Rivai, H. Lukito & A. Morhan

    Highest and Best Use (HBU) analysis as an alternative strategy of assessing asset utilization 890

    M. Listyohadi, S. Sinulingga & S. Sugiharto

    Identification of e-government indicators for measuring smart governance in Bandung City, Indonesia 895

    I. Indrawati, M.Y. Febrianta & H. Amani

    Reformulation in the basic of legal considerations about the basic in filing for bankruptcy in Indonesian commercial court (The legal comparison with Malaysia and Singapore) 901

    P.E.T. Dewi & I.W.P.S. Aryana

    Analysis of small medium enterprise business performance in Indonesia 905

    A.E. Herlinawati, A. Machmud & S. Suryana

    The relationship between innovation capacity and company performance of creative industries in Indonesia 908

    R.N. Sumawidjadja, A. Machmud, S. Suryana & E. Ahman

    The role of formal education on entrepreneurial intention among students 912

    O.R. Yustian & H. Mulyadi

    Identification of student attitudes toward entrepreneurship 917

    S. Doriza & E. Maulida

    Impact of entrepreneurial skills and innovations on business success 921

    R. Indriarti, H. Mulyadi & H. Hendrayati

    Absorptive capacity as a strategy to improve business performance of automotive companies in Indonesia 927

    S. Syahyono & L.A. Wibowo

    Analysis of business model canvas to increase competitiveness 930

    S.D. Pratiwi, H. Mulyadi & H. Hendrayati

    The influence of entrepreneurial attitude toward entrepreneurship intention of female students 938

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