194 pages | 19 B/W Illus.
E-Governance as a field of study is relatively new when considered within the broader historical context of US democracy. The advent of the modern Internet in the early 1990s yielded new technologies that began to shift citizen expectations of how government can -- and in many cases should -- govern. Though innovations continue to emerge at a rapid pace, these technologies may be used to reinforce long-held deliberative democracy principles, including transparency, accountability and flexibility. Advances in E-Governance offers a comprehensive exploration of the role that technological innovation plays in facilitating government action and citizen participation.
In this timely book, author Anthony Trotta differentiates e-governance from e-government and examines the increasingly important role social media and crowdsourcing have come to play in our democracy, and the interactions between technology, polling, voting, and outcomes. Including practical cases ranging from DMV registration to online tax filing and markers of successful implementation, Advances in E-Governance carefully addresses how the adoption and expansion of electronic platforms align with new government paradigms and looks to future trends in this rapidly expanding field.
Chapter One: Introduction: E-Government and E-Governance
Chapter Two: E-Governance Era: Paradigm Shifts and Megatrends, Janus Face of Technology, Digital Divide, and the Hype Curve/Hype Cycle
Chapter Three: Technology Models and Societal Preferences: Technology Acceptance Model (TAM), Diffusion of Innovation (DOI), and Web Trust
Chapter Four: Scientific Knowledge, Technocrats, and the Role of the Expert
Chapter Five: Open Innovation, Advancements in Technological Innovation and the Impact of Modern Networks on Participation
Chapter Six: Deliberative Democracy and Citizen Participation
Chapter Seven: Modern Deliberative Democracy Means and Web 2.0 Technology: Social Media and Crowdsourcing
Chapter Eight: Modern Deliberative Democracy Means and Web 2.0 Technology: Suggestion Boxes, Deliberative Mini-Publics, Citizen Review Panels, Deliberative Polls and Public Meetings
Chapter Nine: E-Governance, Deliberative Democracy and Voting Processes: Part One
Chapter Ten: E-Governance, Deliberative Democracy and Voting Processes: Part Two