1st Edition

Advances in Tourism Destination Marketing Managing Networks

Edited By Metin Kozak, Juergen Gnoth Copyright 2010
    288 Pages 14 B/W Illustrations
    by Routledge

    280 Pages 14 B/W Illustrations
    by Routledge

    This volume provides original insight into the operational opportunities, challenges and constraints in managing Tourism Destination Marketing. It explores how the various tourist destination systems including tourist, places (as seen by the tourist), public and private tourism organisations and the social and physical environment can effectively communicate and co operate together at a profit for each.

    Advances in Destination Marketing offers a comprehensive review of a wide range of aspects related to marketing tourism products including networks in destinations, consumer experiences in destinations, destination branding, destination image, events in destinations and destination tourism products. Throughout the book a network analysis perspective is applied to offer alternative solutions of how each system can share network knowledge and system knowledge so profits can be created effectively and maximised. The exploration of new topics such as Destination Networks and Destination Branding as well as original international empirical research and case studies from well known researchers in the area, provides new thinking on Marketing Tourism Destinations.

    The relevance of the arguments and the salient conclusions are valuable in the study of an ever dynamic and burgeoning industry. This stimulating volume will be of interest to higher level students, academics, researchers within Tourism and practitioners in the industry.

    Part 1. Destination Marketing and Management  1. Research in Tourism Marketing: An Analysis of Topics & Methodologies (Enrique Bigné-Alcañiz, Alejandro Alvarado-Herrera, Isabel Sánchez-García)  2. Diversity, Devolution and Disorder: The Management of Tourism Destinations (Alan Fyall, John Fletcher & Thanasis Spyriadis)  3. Success Factors of Tourism Networks (Eduardo PArra Lopez & Francisco Calero Garcia)  4. Strategic Positioning and Performance of Tourism Destinations (Ruggero Sainaghi)  Part 2. Destination Branding  5. A Movie Map Conversion Study: A Case Study of ‘Pride & Prejudice’ (Stephen Pratt)  6. Music-Tourism Networks: A Study of Three Festivals in Queensland (Breda McCarthy, Gianna Moscardo, Laurie Murphy, Philip Pearce)  7. Destination Brand Licensing (Michal Zemla)  8. Destinations as Gadgets: Co-Creating a Sportive Identity for Voss (Szilvia Gyimóthy, Reidar J. Mykletun)  Part 3. Destination Networks  9. Networking Approaches for Sustainable Destination Management (Francisco Polese, Antonio Minguzzi)  10. Tourism Destinations: A Network Analysis of the Web Space Rodolfo Baggio & Magda Antonioli Corigliano)  11. Rodolfo Baggio & Magda Antonioli Corigliano (Meredith Lawrence)  Part 4. Vacation Decision Making & Choice  12. Influence of Women’s Lifestyles on Holiday Decisions (Mª José Barlés, Rafael Bravo & Elena Fraj)  13. Access and Use of E-commerce in the Spanish Tourism Market (Juan Muro, Cristina Suárez & María del Mar Zamora)  14. The Formation of Destination Choice Sets: An Interpretive Approach (Alain Decrop)  15. Risk Perceptions and Risk Reduction Strategies as Determinants of Destination Choice (Arie Reichel, Galia Fuchs, Natan Uriely)  16. Identification of Important Service Factors in Group Package Tours (Yu-Shan Lin, Shu-Hui Chou, Ya-Fang Hung)  Part 5. Consumer Experiences & Perceptions  17. Holiday Resort Visitor Motivations and their Relationship with Satisfaction (Sara Campo, Joan B. Garau-Vadell)  18. Building a Tourist Typology Based on Motivations for Visiting a Cultural City (Miguel Ángel, Gómez-Borja, Carlota Lorenzo Romero, Alejandro Mollá Descal, Juan Antonio Mondéjar Jiménez)  19. Effect of Complaint Management on Loyalty versus Probability of Ending Relationship (Leticia Suárez-Álvarez, Ana María Díaz-Martín &Rodolfo Vázquez-Casielles)

    Biography

    Metin Kozak is Professor of Marketing in the School of Tourism and Hospitality Management, Mugla University, Turkey. He obtained his PhD degree in Tourism from Sheffield Hallam University, UK (2000). He has widely published in the field of tourism and hospitality marketing. His main research interests focus on consumer behavior, benchmarking, destination management and marketing, Mediterranean tourism and research methods.

    Juergen Gnoth is an Associate Professor in the Department of Marketing at the University of Otago, New Zealand.  He has published in many leading journals in tourism such as Annals of Tourism Research, Tourism Management and Journal of Tourism Research, but also in general marketing outlets such as the Journal of Advertising.  He is also co-editor of a number of special issues in tourism and academic books including Progress in Tourism Marketing (Elsevier, 2006).

    Luisa Andreu is Associate Professor of Marketing at the University of Valencia. Her research interests include consumer behaviour, tourism marketing, service marketing and e-marketing. She has published articles in Annals of Tourism Research, Tourism Management, European Journal of Marketing, Journal of Travel and Tourism Marketing, among others.