In this revised and updated text, Fletcher and Williams take an evidence-based approach to analysing the key elements of the appraisal process and its place in performance management. Drawing on the academic literature and examples of best-practice, the authors explain how performance appraisal can motivate and develop staff, foster commitment and positivity, and ultimately improve an organisation’s performance.
Key topics covered include:
Appraisal: Improving Performance and Developing the Individual, 5th Edition, is a standard in the field and essential reading for all students of HRM and occupational psychology, and for any HRM professional looking to develop more effective performance appraisal systems.
‘Performance appraisal has been criticised in recent years, but this book, based on an objective review of the evidence, reminds us of the adage that there is probably nothing better than a well-designed system, but definitely nothing worse than a poorly designed one.’ - Paul Sparrow, Director, Centre for Performance-Led HR and Professor, Lancaster University, UK
‘Performance management has moved from the single practice of performance appraisal to a much broader approach. Fletcher and Williams contribute to a better understanding of these systems and address practical issues that arise in motivating, developing and assessing employee performance in the context of these systems. ’ - Adelien Decramer, Assistant Professor HRM, Ghent University, Belgium
1. Appraisal and Its Place in Performance Management 2. The Aims of Appraisal: Organisational and Individual Perspectives 3. Performance 4. Assessing Performance, the Person and the Situation 5. Designing Appraisal Systems 6. Appraising, Identifying and Developing Potential 7. Multi-Level, Multi-Source Feedback for Appraisal and Development 8. Appraisal with Professionals, And Across Different Sectors 9. Cultural Challenges in Applying Performance Appraisal 10. Training, and the Implementation and Maintenance of Appraisal 11. Performance Appraisal: Best Practice, Best Results Appendix A: Job and Work Analysis and Competency Modelling Appendix B: Measures for Evaluating the Effects and Impact of PA