1st Edition

Artificial Intelligence in Public Administration

160 Pages 6 B/W Illustrations
by Routledge

160 Pages 6 B/W Illustrations
by Routledge

This book presents a conceptualization of the process of using artificial intelligence (AI) in public administration, along with its operationalization in terms of technology, competence, and the use of AI by employees of municipal offices. The authors offer a holistic examination, drawing on a multidisciplinary approach that combines theoretical insights with empirical analyses, to develop... Read more

1. Introduction to the Issues  2. Fundamentals of Artificial Intelligence  3. History and Current Status  4. Applications of AI in Public Administration  5. Ethics and Safety in AI Applications  6. AI Implementation in Administration  7. Results of Direct Research on Improving the Quality Level of the Use of Artificial Intelligence in Municipal Offices  8. The Future of AI in Public Administration

Biography

Bożena Skotnicka-Zasadzień is Professor at the Department of Economics and Computer Science at the Silesian University of Technology.

Radosław Wolniak is Full Professor at the Department of Economics and Informatics at the Silesian University of Technology, Poland.