1st Edition

Assessment as Information Practice Evaluating Collections and Services

Edited By Gaby Haddow, Hollie White Copyright 2022
    168 Pages 8 B/W Illustrations
    by Routledge

    168 Pages 8 B/W Illustrations
    by Routledge

    Assessment as Information Practice provides information about a range of collection and service-based assessment approaches that can be applied in different contexts to benefit institutions and the users they serve by enhancing quality, efficiency, and effectiveness.

    With contributions from practitioners and researchers in Australia, New Zealand, Thailand, and the United States, the chapters discuss practical and theoretical aspects of assessment in collecting institutions. Each chapter focuses on specific assessment approaches or contexts while providing guidance on method and use. The chapters can be read alone or as a series to gain an appreciation of assessment approaches, including assessment-oriented research; storytelling; design thinking; data visualisation; mixed methods assessment for digital resources; data for institutional repository assessment; bibliometric methods; and impact assessment.

    Assessment as Information Practice serves as a resource for practitioners involved in assessment activities. Detailing the processes and considerations that will contribute to more effective and sustainable assessment programmes, the book is also relevant to faculty, researchers, and students working in the information sector.

    List of figures

    List of tables

    List of contributors



    Chapter 1

    Assessment as Information Practice

    Gaby Haddow

    Chapter 2

    Research Design and the Relationship Between Assessment and Research

    Starr Hoffman

    Chapter 3

    Storytelling for the Evaluation of GLAM Programmes and Services

    Anne Goulding

    Chapter 4

    Facilitating Iteration in Service Design in Libraries

    Songphan Choemprayong

    Chapter 5

    The Assessment and Analysis of Materials Availability: A Mixed Methods Approach

    David Wells

    Chapter 6

    Data Visualisations for Library Collections: Applying an Inquiry-based Approach

    Susan Payne, David Dudek, Bonnie Wittstadt, Mark Cyzyk and Tom Edwards 

    Chapter 7

    Moving beyond Downloads and Views when Assessing Institutional Repositories

    Hollie White

    Chapter 8

    Taking a Quantitative Approach: Bibliometric Methods in Academic Libraries

    Gaby Haddow

    Chapter 9

    Assessment in Practice: Effectiveness and Impact

    Gaby Haddow and Hollie White



    Gaby Haddow is Associate Professor in Libraries, Archives, Records, and Information Science in the School of Media, Creative Arts, and Social Inquiry at Curtin University, Australia. Her research includes research assessment in the humanities and social sciences, bibliometrics and scholarly communication, the communication of research to practice, and research support in academic library environments. She was the co-editor of the Journal of the Australian Library and Information Association, co-edited a special issue of the IFLA Journal, and is a member of several journal editorial boards.

    Hollie White is a Senior Lecturer in Libraries, Archives, Records, and Information Science in the School of Media, Creative Arts, and Social Inquiry at Curtin University, Australia. She holds a Ph.D. in Information and Library Science from the University of North Carolina at Chapel Hill, USA, a Master of Science in Library and Information Science from the University of Illinois at Urbana-Champaign, USA, and a Master of Arts in English from the University of Georgia, USA. Before moving to Australia from the United States, Hollie was Digital Initiatives Librarian at the J. Michael Goodson Law Library at Duke University, USA. Her research is around information organisation, institutional repositories, and library assessment.