Assessment as Information Practice : Evaluating Collections and Services book cover
1st Edition

Assessment as Information Practice
Evaluating Collections and Services

ISBN 9780367533342
Published December 30, 2021 by Routledge
168 Pages 8 B/W Illustrations

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Book Description

Assessment as Information Practice provides information about a range of collection and service-based assessment approaches that can be applied in different contexts to benefit institutions and the users they serve by enhancing quality, efficiency, and effectiveness.

With contributions from practitioners and researchers in Australia, New Zealand, Thailand, and the United States, the chapters discuss practical and theoretical aspects of assessment in collecting institutions. Each chapter focuses on specific assessment approaches or contexts while providing guidance on method and use. The chapters can be read alone or as a series to gain an appreciation of assessment approaches, including assessment-oriented research; storytelling; design thinking; data visualisation; mixed methods assessment for digital resources; data for institutional repository assessment; bibliometric methods; and impact assessment.

Assessment as Information Practice serves as a resource for practitioners involved in assessment activities. Detailing the processes and considerations that will contribute to more effective and sustainable assessment programmes, the book is also relevant to faculty, researchers, and students working in the information sector.

Table of Contents

List of figures

List of tables

List of contributors



Chapter 1

Assessment as Information Practice

Gaby Haddow

Chapter 2

Research Design and the Relationship Between Assessment and Research

Starr Hoffman

Chapter 3

Storytelling for the Evaluation of GLAM Programmes and Services

Anne Goulding

Chapter 4

Facilitating Iteration in Service Design in Libraries

Songphan Choemprayong

Chapter 5

The Assessment and Analysis of Materials Availability: A Mixed Methods Approach

David Wells

Chapter 6

Data Visualisations for Library Collections: Applying an Inquiry-based Approach

Susan Payne, David Dudek, Bonnie Wittstadt, Mark Cyzyk and Tom Edwards 

Chapter 7

Moving beyond Downloads and Views when Assessing Institutional Repositories

Hollie White

Chapter 8

Taking a Quantitative Approach: Bibliometric Methods in Academic Libraries

Gaby Haddow

Chapter 9

Assessment in Practice: Effectiveness and Impact

Gaby Haddow and Hollie White


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Gaby Haddow is Associate Professor in Libraries, Archives, Records, and Information Science in the School of Media, Creative Arts, and Social Inquiry at Curtin University, Australia. Her research includes research assessment in the humanities and social sciences, bibliometrics and scholarly communication, the communication of research to practice, and research support in academic library environments. She was the co-editor of the Journal of the Australian Library and Information Association, co-edited a special issue of the IFLA Journal, and is a member of several journal editorial boards.

Hollie White is a Senior Lecturer in Libraries, Archives, Records, and Information Science in the School of Media, Creative Arts, and Social Inquiry at Curtin University, Australia. She holds a Ph.D. in Information and Library Science from the University of North Carolina at Chapel Hill, USA, a Master of Science in Library and Information Science from the University of Illinois at Urbana-Champaign, USA, and a Master of Arts in English from the University of Georgia, USA. Before moving to Australia from the United States, Hollie was Digital Initiatives Librarian at the J. Michael Goodson Law Library at Duke University, USA. Her research is around information organisation, institutional repositories, and library assessment.