1st Edition

Building Effective Peer Support Teams A Guide to Creating Resilient First Responders

By Stephanie M. Conn Copyright 2027
182 Pages 2 B/W Illustrations
by Routledge

182 Pages 2 B/W Illustrations
by Routledge

Written by a cop turned public safety psychologist, Building Effective Peer Support Teams is the definitive how-to guide to building and maintaining a highly effective first responder peer support team. The book offers concrete strategies, policies, and resources based on the author's decades of combined experience and research as a peer team member and public safety psychologist. Peer team... Read more

1. Why First Responder Agencies Need Peer Support  2. Critical Incident Stress Management and/or Peer Support Team Models  3. Building an Effective Team  4. Being an Effective Team in Critical Incidents: How Can I Help?  5. Being an Effective Team in Peer Support: How Can I Help?  6. Navigating Landmines: Discipline, Reportable Events, Dual Relationship,s and More (Oh My!)  7. Effective Peer Communication Skills  8. Maintaining an Effective Team  9. Specialized Teams  10. Interagency Peer Support

 

Biography

Stephanie M. Conn, PhD, ABPP, is a former police officer, as well as the daughter and wife of police officers, and currently works as a psychologist in her private practice, First Responder Psychology. She is board certified in police and public safety psychology by the American Board of Professional Psychology.

“We already know why peer support is vital; the difficult question has always been how to operationalize it. Dr. Conn answers that question in Building Effective Peer Support Teams. This book is an essential tool that moves beyond theory, providing a practical framework for taking a team from a mere concept to a fully realized, resilient unit.”

Cathy Bustos, MS, LPC, CCISM, and Javier Bustos, CCISM, owners of That Peer Support Couple, LLC

“Peer support is one of the most trusted resources first responders utilize and, when done right, it can be one of the most beneficial. In Building Effective Peer Support Teams, Dr. Conn guides the reader through the dos and don'ts in a way that is practical, easy to follow, and easy to duplicate. This is a must read for all peer teams, peer supporters, and those who aspire to develop a program.”

Jeff Spivey, chief of police (retired), past chair of the officer safety and organizational wellness section of the International Association of Chiefs of Police

Building Effective Peer Support Teams is a comprehensive account of the most significant components of first responder peer support. Dr. Conn's experience as a police officer and her work as a specialized psychologist make her insights especially relevant. This book is essential for any agency that has a peer support team or considering developing one.”

Jack A. Digliani, PhD, EdD, author of Reflections of a Police Psychologist, Contemporary Issues in Police Psychology, and the Law Enforcement Peer Support Team Manual