1st Edition
Building a Resilient Organisation The Design of Risk-Based Reasoning Chains in Large Distributed Systems
List of figures, Part One: A Journey of Design, Chapter 1. Introduction – Landscape and Journey, Chapter 2. Risk as a Construct, Chapter 3. Designing a Risk System – Some Key Early Challenges, Chapter 4. Transformation Risk - A Case Study, Chapter 5. Beginning to Measure Risk, Part Two: Risk Based Resilience, Chapter 6. What is Organisational Resilience? Chapter 7. Design for Reasoning, Chapter 8. What and How Shall we Measure? Chapter 9. Reforming Conventional Risk Measurement – A Case Study, Part Three: Deeper into Systems, Chapter 10. Introduction to Part Three – Risk and Resilience as Distributed Systems, Chapter 11. Taking a Standard Approach – A Hybrid Case Study, Chapter 12. A Systems Evolution Approach – Experiences of BCM, Chapter 13. Resilience and Other Legacy Systems, Chapter 14. Taking an Infrastructural Approach, Part Four: Risk-Based Resilience Reasoning Chain, Chapter 15. Introduction to Part Four – Making the Resining Chain Work, Chapter 16. A Reasoning Chain Example, Chapter 17. The So What Moment, Chapter 18. Deconstructing Organisational Goals for Resilience, Chapter 19. Taking Stock of the Reasoning Chain, Chapter 20. The Reasoning Chain, Index.
Biography
John Arthur has a background in Psychology and Human Factors and blends multi-sector academic and industry interests. Initially focused on researching expert reasoning for high risk professions (e.g. air traffic control), he has held international roles in Unilever, (e.g. Resilience Director) before becoming a freelance consultant.
Louise Moody has a background in psychology and human factors predominantly applied in a design context. She is currently Deputy Head of the School of Art and Design, Coventry University. As an academic consultant she has worked globally in the areas of crisis, risk and resilience.
