1st Edition

Building an Organizational Coaching Culture Creating Effective Environments for Growth and Success in Organizations

Edited By Behnam Bakhshandeh, William J. Rothwell Copyright 2024
    444 Pages 58 B/W Illustrations
    by Routledge

    444 Pages 58 B/W Illustrations
    by Routledge

    Building an Organizational Coaching Culture is a comprehensive collection of expert pieces examining the models, methods and approaches to establish a sustainable coaching culture in organizations.

    The different perspectives highlight how coaching skills can be used to positively influence workforces in the areas of critical thinking, communication, creativity and collaboration, and how they can have a direct impact on performance and productivity.

    Contributors from a range of professional contexts include theoretical grounding and application to practice across topics including talent management, implementing coaching programs, developing leadership qualities, using positive psychology, self-evaluations, and standards and ethics.

    This is a great resource for both students and professionals wanting to engage more with coaching cultures.

    Foreword by: Dr. Foojan Zeine, PsyD



    Notes on Contributors




    PART I - Setting the Stage for Successful Implementation of a Coaching Culture in Organizations

    ·         Chapter 1. Why Coaching Culture Organizations?

    Behnam Bakhshandeh

    ·         Chapter 2. Strategic Planning from Vision, Mission, Values, and Principles

    Behnam Bakhshandeh


    ·         Chapter 3. Working with Organizational Leaders

    Aileen G. Zaballero


    ·         Chapter 4. Talent Management, Retention, and Development

    William J. Rothwell


    ·         Chapter 5. Succession Planning: The Future of an Organization's Leadership

    William J. Rothwell


    ·         Chapter 6. Using Communication and Dialogue in Building Organizational Coaching Cultures

    S. Ron Banerjee


    ·         Chapter 7. The Power of Emotional Intelligence in Coaching Culture

    Patrick S. Malone


    PART II - Establishing a Strong Foundation for Coaching Culture in Organizations


    ·         Chapter 8. Developing Managers-as-Coaches

    Behnam Bakhshandeh


    Chapter 9. Team Coaching for Team Building

    Behnam Bakhshandeh


    ·         Chapter 10. Implementing Coaching Programs

    Tatjana Dragovic Andersen and Sandra L. Stewart


    ·         Chapter 11. Essential Coaching Competencies and Considerations

    Sandra L. Stewart


    ·         Chapter 12. Performance Coaching and Conversations

    Behnam Bakhshandeh


    ·         Chapter 13. Developing Leadership Skill

    Phillip L. Ealy


    ·         Chapter 14. Embedding Diversity, Equity, and Inclusion into the Coaching Culture

    Maria S. Morukian


    PART III - Integrating Supportive Systems for Maximizing the Effect of Coaching Culture in Organizations


    ·         Chapter 15. Role of Effective Communication and Active Listening in Building a Coaching Culture

    Behnam Bakhshandeh


    ·         Chapter 16. Action Learning for Team and Group Coaching

    Linda Raudenbush and Janine Clarke


    ·         Chapter 17. Applying Appreciative Inquiry as a Framework for Coaching

    Michele L. Newhard


    ·         Chapter 18. Positive Psychology Coaching

    Farhan Sadique


    ·         Chapter 19. Coaching the Agile Leader: Mindset and Methods to Transform Performance

    Wayne Tarken and Stephan G. Hart


    ·         Chapter 20. SOAR: A Strategic Coaching Approach to Create a High-Performing Culture

    Jacqueline M. Stavros and Patricia R. Malone


    ·         Chapter 21. Professional Coaching Industry Standards and Ethics

    Sohel M. Imroz


    PART IV - Coaching Intervention Example and Coaches' Leadership and Competencies Self-Evaluation


    ·         Chapter 22. Business Example Executive Coaching: an OD Intervention

    Behnam Bakhshandeh


    ·         Chapter 23. Coaches Leadership and Coaching Competencies Self-Evaluation

    Behnam Bakhshandeh


    Final Thoughts


    Behnam Bakhshandeh is the founder and president of Primeco Education, a coaching and consulting company working with individuals, teams and organizations on their personal and professional development.

    William J. Rothwell is Professor of Learning and Performance in the Workforce Education and Development program, Department of Learning and Performance Systems, at The Pennsylvania State University.

    "Bakhshandeh and Rothwell have created a great resource for anyone who is interested in building an organizational coaching culture for their company. This book is a masterpiece that will add tremendous value to any OD practitioner's bookshelf. This book will provide readers with the skills needed to manage the delicate balance between the art and science of a culture shift."

    Dr. Marsha G. King, President, Polaris Leadership Consulting, LLC, Director, Leadership Coaching Certification Program, Center for Leadership and Organization Effectiveness School of Management, University at Buffalo

    "Embedding a true Coaching Culture in an organization's DNA is something many leaders are in search for; as it enables sought out behaviours that promote development, growth, problem solving, and ultimately performance.  In their book Building an Organizational Coaching Culture, Bakhshandeh and Rothwell, as always, masterfully and systematically give a practical blueprint for building and sustaining a coaching culture that thrives."       

    Rani Salman, Managing Partner, Caliber Consulting

    “At last we have a book that looks at coaching within the full spectrum of organizational performance. Bakhshandeh and Rothwell have seamlessly integrated organizational strategy, workforce planning, leadership, and culture with the guiding principles of effective coaching. By providing the reader with the models, methods, and tools they need to apply coaching within a broad array of situations, they have enabled all of us to build the types of organizations we all seek.”

    Ethan S. Sanders, Founder and CEO, Sundial Learning Systems

    “In this powerful book, Building an Organizational Coaching Culture, Bakhshandeh and Rothwell address all of the potential pitfalls on the way organizations create a sustainable coaching culture and provide expert guidance and examples, as well as easily implementable tools, and frameworks to individuals and organizations committed to successfully bring about and sustain a thriving learning environment that embraces coaching."

    Annie Abrams, Founder & Managing Partner, 1107 Associates LLC

    "Now, more than ever, organizations need leaders who are great coaches.  This book provides a comprehensive and practical roadmap to help you get closer to the destination of an organization full of great coaches."

    Steve King, VP, Chief Learning & Talent Officer, Rich Products Corporation 

    “The authors of Building an Organizational Coaching Culture have done a masterful job presenting the tools, concepts and models for developing a successful organizational culture. Utilizing the latest research studies and proven techniques for creating a positive, team-based culture of achievement, this book outlines everything a coach or leader needs to know to increase the efficiency, performance, and productivity of their organization.”

    Rand Wasserman, Executive Coach, Author, and Speaker

    “Building a healthy culture that fosters growth, innovation, and collaboration must be an intentional, ongoing process. Bakhshandeh and Rothwell have laid out a well-defined roadmap in their book Building an Organizational Coaching Culture that shows readers exactly how to do that. Learn it. Implement it. Refine it. You'll undoubtedly build a culture that is a powerful magnet that attracts – and retains – top talent and loyal customers."

    Dr. Aprille Trupiano, CEO, AT International, LC

    “This book fills the gap and guides leaders and practitioners toward choosing the right combination of techniques and intervention roadmaps, demonstrating the linking of strategy, emotional intelligence and coaching performance management. This book shares various tools and approaches toward building an entire coaching organization with supportive measures and criteria--all in one coordinated, practical coaching culture building guidance."

    Dr. Virginia Bianco-Mathis, Professor, Management, Marymount University OD and Change Consultant: strategicperformance.net, ICF Leadership Coach and Certified Innovation Coach

    Building an Organizational Coaching Culture comprise a dynamic team of contributors who 'walk the walk and talk the talk' as they bring fresh perspectives as coaches, mentors, consultants, and leaders. They share tools and strategies that contribute to change management, talent development, productive performance, business management, supervision, and leadership in the personal and professional development industries.”

    Dr. Foojan Zeine, Psy.D., Author of Awareness Integration Theory

    Building an Organizational Coaching Culture simplifies a complicated process for corporations and even academic institutions in a manner that helps both the coach and the individual being coached to bring forth hidden talents. This text provides strong examples of coaching and the necessary tools to implement a coaching program successfully.”

    Dr. Jamie Campbell, CDE, Assistant Dean Diversity Enhancement Programs Smeal College of Business