Care is a human ability we all need for growing and flourishing. It implies considering the needs and interests of others, and the quality of how we relate to each other is often defined by care. While the value of care in private life is widely recognized, its role in the public sphere is contested and subject to political debates. In work organizations, instrumentality frequently overrides considerations for colleagues and coworker’s wellbeing, while relationships are often sacrificed in the service of performance and meeting organizational targets.
The questions this volume attempts to address concerns the organizational conditions that make care flourish and how a caring organization functions in practice. Specifically, we examine what it means to care for each other and what enhances caring behaviors in organizations. The volume ultimately focuses on how caring relations can contribute to making organizations better places. In this perspective, care involves the recognition of, and the limitations of, work as a key aspect of personal and social identity. Because care exceeds the sphere of individual intimacy, the book will also centre on the necessity for building caring institutions through a political process that considers the needs, contributions, and prospects of many different actors.
This book aims to contribute to academic discussions on care in organizations, care work, business and organizational ethics, diversity, caring leadership, wellbeing in organizations, and research ethics. Managers, consultants, policy-makers, and students will find reflections about the goodness of care in organizations, and guidance about the ethical and practical difficulties of pursuing the project of building caring organizations.
Part I Overview
1. The Contested Notions and Meaning of Care: An Overview
Marianna Fotaki, Gazi Islam and Anne Antoni
PART II Philosophical Underpinnings and Theories of Care
2. Making People Grow: A New Understanding of Organizational Ethics with Deleuze and Guattari
3. Between care and justice: David Hume’s accounts of sympathy
Krzysztof Durczak & Maciej Ławrynowicz
4. The Contribution of Simone Weil To The Enrichment Of The Ethics Of Care: Revisiting The Notion Of "Dialogue"
Séverine Le Loarne – Christine Noel – Lemaitre
5. The Dark Side of Work In Organisations: The Lived Experience of Suffering At Work
Parisa Dashtipour, Marianna Fotaki and Benedicte Vidaillet
PART III Organizations Practising Care
6. 'Being Gentle' and Being ‘Firm’: An Extended Vocabulary of Care at Work
Clare Mumford, David Holman, Leo McCann, Maurice Nagington & Laurie Dunn
7. A serious matter: Clowning as an ethical care practice
Katharina Molterer and Patrizia Hoyer
8. Fusing care and control?: HR-Managers’ meanings of care at the workplace
9. Unpacking the discourses of ‘caring management’: two cases to explore the conditions of an applied ethics of care
Fiona Ottaviani and Hélène Picard
PART IV Caring Pedagogies
10. Feeling Good and Being Inspired on Campus: A Search for Meaningful Work
Elina Riivari, Virpi Malin, Päivikki Jääskelä , and Teija Lukkari
11. Research impact as care: Re-conceptualizing research impact from an ethics of care perspective
Anne Antoni and Haley Beer
12. Supporting caring teachers in universities: An ethics of care perspective to the teacher-student relationship
13. Do they care the newcomers? Examining organizational reification within socialization processes through the lens of identity work
PART V Politics of Care
14. The work inclusion of people with disabilities in the hospitality industry: A process toward a good organisation? Rita Bencivenga and Michela Marchiori
15. Care And Compassion At Work: Theorizing From Indigenous Knowledges
Tyron Rakeiora Love
16. Shifting the care of corporate social responsibility to dynamics of solidarity to redress workplace inequality
17. Taking care of everybody?: Alternative forms of organizing, diversity and the caring organization
Regine Bendl, Alexander Fleischmann and Angelika Schmidt
List of Contributors
Business ethics is a site of contestation, both in theory and practice. For some it serves as a salve for the worst effects of capitalism, giving businesses the means self-regulate away from entrenched tendencies of malfeasance and exploitation. For others business ethics is a more personal matter, concerning the way that individuals can effectively wade through the moral quagmires that characterise so many dimensions of business life. Business ethics has also been conceived of as a fig leaf designed to allow business-as-usual to continue while covering over the less savoury practices so as to create an appearance of righteousness.
Across these and other approaches, what remains critical is to ensure that the ethics of business is the subject of incisive questioning, critical research, and diverse theoretical development. It is through such scholarly inquiry that the increasingly powerful purview of corporations and business activity can be interrogated, understood and, ultimately, reformulated. This series contributes to that goal by publishing the latest research and thinking across the broad terrain that characterised business ethics.
The series welcomes contributions in areas including: corporate social responsibility; critical approaches to business ethics; ethics and corporate governance; ethics and diversity; feminist ethics; globalization and business ethics; philosophical traditions of business ethics; postcolonialism and the ethics of business; production and supply chain ethics; resistance, political activism and ethics; sustainability, environmentalism and climate change; the ethics of corporate misconduct; the politics of business ethics; and worker’s rights.