Business Process Management: 1st Edition (Paperback) book cover

Business Process Management

1st Edition

By Akhil Kumar


270 pages | 177 B/W Illus.

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Paperback: 9781138181854
pub: 2018-02-12
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Hardback: 9781138181816
pub: 2018-02-07
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eBook (VitalSource) : 9781315646749
pub: 2018-02-02
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This book introduces students to business process management, an approach that aims to align the organization's business processes with the demands of the marketplace. Processes serve as a coordination mechanism, and the aim of business process management is to improve the organization’s effectiveness and efficiency in adapting to change, and maintaining competitive advantage.

In Business Process Management, Kumar argues for the value of looking at businesses as a collection of processes that cut across departments, and for breaking down functional silos. The book provides an overview of the basic concepts in this field before moving on to more advanced topics such as process verification, flexible processes, process security and evaluation, resource assignment, and social networks. One chapter of the book is also devoted to process analytics. The book concludes with an examination of the future directions of the discipline.

Blending a strong grounding in current research with a focus on concepts and tools, Business Process Management is an accessible textbook full of practical examples and cases that will appeal to upper level students.

Table of Contents

1. Evolution of Process Thinking

2. How to Model a Process?

3. Data and Resource Modeling

4. Data-Centric Business Process Modeling

5. Modeling for Variation and Flexibility: Dealing with Change

6. Verification of Business Processes

7. Process Evaluation

8. Business Process Security

9. Real-Time and Temporal Processes

10. Social BPM

11. Process Analytics

12. Future Directions

About the Author

Akhil Kumar is Professor of Information Systems at Pennsylvania State University, USA. He has over 25 years of experience teaching a variety of information systems courses to undergraduate and graduate students. He was a co-program chair for the International Business Process Management conference in 2017.

Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Total Quality Management
BUSINESS & ECONOMICS / Information Management
COMPUTERS / Enterprise Applications / Business Intelligence Tools
COMPUTERS / Data Processing
COMPUTERS / Database Management / General
COMPUTERS / Information Technology
COMPUTERS / Management Information Systems


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