Despite the promise of improving care and other benefits, EMR implementations are highly disruptive to the organization.. This book will show you how to create an environment for success in your organization to not only ensure that your EMR implementation effort is successful but that your organization builds change capacity and flexibility in the process. This new nimbleness will serve you well in our world of continual change.
Table of Contents
Chapter 1: The Business Case for Change Management, Section 1: Leadership—Establishing a Foundation for Change, Chapter 2: Vision, Chapter 3: Sponsorship, Chapter 4: Organizational Readiness Team, Section 2: Willingness—Building Commitment, Chapter 5: Stakeholder Management Chapter 6: Communication, Section 3: Ability—Developing Requisite Skill, Chapter 7: Training Strategy, Chapter 8: Reinforcement, Chapter 9: Implementation Readiness, Section 4: Summary, Chapter 10: The Journey
Claire McCarthy, MA, is a recognized change management/technology adoption strategist and leader with extensive experience supporting people through transitions driven by software implementations, mergers, reorganizations, process improvements, and downsizing in the healthcare industry. Doug Eastman, PhD, is an organizational development executive with extensive experience managing large-scale change initiatives. With more than 20 years of consulting experience, Dr. Eastman’s focus is to help organizations grow and manage change by unleashing human potential.