China Ready! Chinese for Hospitality and Tourism
China Ready! prepares students and independent learners to work in the hospitality and tourism industry for high-value tourism business coming from China to English-speaking countries. The book focuses on listening and speaking skills – essential skills for learners.
This book’s features include the following:
• Important cultural and social awareness factors for interacting with clients from China
• Real-life scenarios
• Situational role playing and interactive listening
• Experiential exercises to encourage learning outside the classroom
The book is aimed at students who have attained the Common European Framework Reference (CEFR) A2 level and will bring them up to the CEFR B2/C1 level or 汉语水平 考试 (HSK) 4/5.
Table of Contents
- Polite Daily Expressions
- Greetings and Welcoming Guests
- Hotel Check-in and Check-out
- Introducing Hotel Facilities
- Hotel Services (1)
- Hotel Services (2)
- Requests and Problem-Solving
- Dealing with Incidents
- Talking about Areas Nearby
- What is Going on Now
- Touristic Shopping
- Introducing Local Food and Drinks
- Introducing Local Customs
- Describing a Place or Visitor Attraction (1)
- Describing a Place or Visitor Attraction (2)
Chinese is the most spoken language in the world and China has become the dominant source market for many destinations worldwide. Learning a language is the first step to understand another culture. It’s time to have a book on Chinese for hospitality and tourism! Both current and future industry professionals would benefit from learning a few sentences from this book. Speak to impress!
-- Cathy Hsu, PhD, Chair Professor, School of Hotel and Tourism Management, The Hong Kong Polytechnic University
There are quite a few beginners’ books to help foreign visitors who go to visit China. With an increasing number of Chinese visitors coming to the UK and the West, people working in hotels, restaurants, shops, tourist attractions, etc. where Chinese visitors go may want to learn some Chinese in order to provide better service to their Chinese customers. What beginners’ book would they start with? Hardly any on the market in the past. But they can stop searching now. China Ready! Chinese for Hospitality and Tourism is for them. This textbook covers the most common occasions and situations in places where Chinese visitors may need service and assistance. This user-friendly textbook provides useful phrases and expressions, pinyin and character texts, and, more importantly, cultural awareness tips which would help users of the book to enhance the service and assistance they provide to Chinese visitors.
-- Lianyi Song, Principal Teaching Fellow, Department of East Asian Languages and Cultures, SOAS, University of London