This clear and detailed analysis, first published in 1976, of recruitment methods, staff development techniques, staff motivation, and organisational structures will be valuable to data processing managers and personnel officers alike. Its practical flavour and real understanding will also be welcomed by general management. The guidelines and detailed checklists will help cut the direct costs of recruiting and the often astonishingly high indirect costs of rapid staff turnover.
Table of Contents
Foreword; Part One: Organisational Structures; 1. Control 2. Relationships with Corporate Functions 3. Organisational Structures for Data Processing Departments 4. Staff Characteristics; Part Two: Recruitment and Selection; 5. The Need for Recruitment 6. Defining the Position of the Man 7. Sources of Recruitment 8. Methods of Recruitment 9. Short-Listing and Interviewing; Part Three: Keeping Good Staff; 10. Why do they leave? 11. Staff Development 12. Training; Appendix; Index