204 Pages
by
Routledge
204 Pages
by
Routledge
204 Pages
by
Routledge
Also available as eBook on:
It is a startling and somewhat disturbing fact that social work researchers-as well as research psychiatrists and psychologists-have rarely explored the treatment situation from the standpoint of the client. Client and Agency, first published in the 1960s, explores by means of free-fl owing interviews, a close-up picture of the client's experiences at a social work agency. There has been a... Read more
Foreword by Patricia Daniel, formerly Casework Consultant, Family Welfare AssociationAcknowledgements 1. The neglected client 2. The nature of the studyTowards the meeting of client and agency 3. The inadequacy of informal resources 4. The role of referral agentsClients seeking help with interpersonal problems 5. Dissatisfied clients 6. Satisfied clientsClients seeking help with material problems 7. The reluctance to seek material help 8. Satisfied clients 9. Dissatisfied clients 10. Towards more effective casework serviceAppendices 1. Sample letter to client from Family Welfare Association 2. Previous helpers as a frame of reference for appraising the worker 3. The non-assimilation of professional norms 4. Mrs MountfordNotesIndex
Biography
John Mayer
