240 Pages
by
Routledge
240 Pages
by
Routledge
First published in 2004. Routledge is an imprint of Taylor & Francis, an informa company.
List of figures, List of tables, Acknowledgements, INTRODUCTION, SECTION 1: BUSINESS PROCESSES, SECTION 2: BUSINESS PROCESSES AND ORGANISATIONAL SUCCESS, SECTION 3: CUSTOMER PROCESSING, SECTION 4: MATERIALS PROCESSING, SECTION 5: BUSINESS PROCESS MANAGEMENT, Index
Biography
David Barnes
