Although cognitive engineering has gained widespread acceptance as one of the most promising approaches to addressing and preventing difficulties with human-machine coordination and collaboration, it still meets with considerable skepticism and resistance in some of the industries that could benefit from its insights and recommendations. The challenge for cognitive engineers is to better understand the reasons underlying these reservations and to overcome them by demonstrating and communicating more effectively their concepts, approaches, and proposed solutions. To contribute to this goal, the current volume presents concrete examples of cognitive engineering research and design. It is an attempt to complement the already existing excellent literature on cognitive engineering in domains other than aviation and to introduce professionals and students in a variety of domains to this rather young discipline.
The editors of this book, and the authors whose work is included, subscribe to the need to evaluate work in context. Accepting new paradigms for the study of humans working in complex environments, they view the human as an asset--indeed a necessity--in human-machine systems and they accept and take advantage of variations in human behavior. In addition, they recognize that much or most error is the result of mismatches between human capabilities and the demands placed on those humans by the machines which they use in the environments in which they are placed. As a whole, this volume illustrates how far we've come in understanding the cognitive bases of human work in complex human-machine systems.
Table of Contents
Contents: C.E. Billings, Foreword. R. Amalberti, N.B. Sarter, Introduction: Cognitive Engineering in the Aviation Domain--Opportunities and Challenges. Part I:Frameworks and Models of Human-Automation Coordination and Collaboration. K.M. Corker, Cognitive Models and Control: Human and System Dynamics in Advanced Airspace Operations. V. De Keyser, D. Javaux, Mental Workload and Cognitive Complexity. E. Hollnagel, Modeling the Orderliness of Human Action. M. Leroux, Cognitive Aspects of Automation. Part II:Use(r)-Centered System Design and Training in Support of Joint System Performance. T.S. Abbott, Task-Oriented Display Design: The Case of an Engine-Monitoring Display. J.M. Flach, J. Rasmussen, Cognitive Engineering: Designing for Situation Awareness. P.G.A.M. Jorna, Context Simulation: An Interactive Methodology for User-Centered System Design and Future Operator Behavior Validation. C.M. Mitchell, Horizons in Pilot Training: Desktop Tutoring Systems. J. Pariès, R. Amalberti, Aviation Safety Paradigms and Training Implications. M. Plat, R. Amalberti, Experimental Crew Training to Deal With Automation Surprises. J. Reason, A Cognitive Engineering Perspective on Maintenance Errors. D.D. Woods, N.B. Sarter, Learning From Automation Surprises and "Going Sour" Accidents.
"The scope of discussion across the chapters makes this text valuable to human factors professionals by providing a historical perspective of the evolution of the field and by keeping us updated on important paradigms....I recommend this book for relevant graduate classes....helpful to the members of regulating agencies and accident investigation teams."
—Ergonomics in Design
"Cognitive Engineering in the Aviation Domain presents an impressive insight into the state of the art in this burgeoning field, written by various influential figures. Many of the critical issues are addressed in detail and in context, and useful case studies are incorporated in many of the chapters. This book will be of interest to other researchers in the field."