Cognitive Task Analysis
Cognitive task analysis is a broad area consisting of tools and techniques for describing the knowledge and strategies required for task performance. Cognitive task analysis has implications for the development of expert systems, training and instructional design, expert decision making and policymaking. It has been applied in a wide range of settings, with different purposes, for instance: specifying user requirements in system design or specifying training requirements in training needs analysis. The topics to be covered by this work include: general approaches to cognitive task analysis, system design, instruction, and cognitive task analysis for teams. The work settings to which the tools and techniques described in this work have been applied include: 911 dispatching, faultfinding on board naval ships, design aircraft, and various support systems.
The editors' goal in this book is to present in a single source a comprehensive, in-depth introduction to the field of cognitive task analysis. They have attempted to include as many examples as possible in the book, making it highly suitable for those wishing to undertake a cognitive task analysis themselves. The book also contains a historical introduction to the field and an annotated bibliography, making it an excellent guide to additional resources.
"I recommend this volume to those who feel it is time to move beyond traditional formats of behavioral task analysis. There are quiet a few insightful propositions regarding such a transition in these chapters."
"Overall, by setting out the vast array of CTA [cognitive task analysis] approaches and putting them in context, the editors provide the strongest support for human professionals to choose the right approach for the question at hand. The book is an important addition to the human factors professional's library and will probably have a long shelf life."
—Ergonomics in Design
"The various case studies are written by leading-edge CTA analysts and collectively cover all the recent developments in CTA. Cognitive Task Analysis is an important book. The book accurately presents the state of the CTA field, featuring representative contributions from a distinguished group of CTA professionals, and it explicitly or implicitly articulates the goals that must occupy the CTA profession at workshops and conferences over the next few years."
"The editors believe that this book represents 'the state of the art in cognitive task analysis from a methodological perspective' and I whole-heartedly agree. In summary, this is a very readable book, crammed full of theory, methodologies and advice. It is a must-read for anyone looking to research or use the CTA in any domain. It is inspirational and definitely wortha ready by student, lecturer, and practitioner alike."