1st Edition

Communication, Leadership and Trust in Organizations

334 Pages 13 B/W Illustrations
by Routledge

334 Pages 13 B/W Illustrations
by Routledge

334 Pages 13 B/W Illustrations
by Routledge

Trust in communication and leadership is the key to success in business. This book presents and discusses the main issues and challenges posed by communication, leadership, and trust. The first part of the book describes the communication and trust issues, the second part presents the role of trust in leadership, and the third part describes different examples of implementing trust to... Read more

I.                COMMUNICATION AND TRUST

1.  Communication and trust in small business innovation management

Marek Matejun and Marcin Ratajczak

2.  Trust-based communication of the most valuable corporate brands

Hanna Górska-Warsewicz, Adriana Krawczyk and Maciej Dębski

3.  Opportunities to improve communication and trust between food producers and consumers

Henryk Runowski and Paulina Kramarz

4.  Social signals as a way of communicating the company with investors

Magdalena Mądra-Sawicka

5.  Creating trust through communication within a knowledge ecosystem: an empirical perspective of SMEs

Khuram Shahzad and Shahid Hafeez

II.               LEADERSHIP AND TRUST

6.      The role of trust in leadership – literature review

Joanna Paliszkiewicz, Jerzy Gołuchowski and Edyta Skarzyńska

7.      Leadership, Creativity and Trust - Studies on the Issues

Wojciech Pizło

8.      Trust and leadership in the opinion of the employees and owners of dairy cooperatives - the essence and specificity

Marzena Ganc, Agnieszka Gałecka and Natalia Wasilewska

9.      The role of leadership and trust in process-oriented organizations

Grażyna Gierszewska and Agnieszka Bitkowska

10.   Leadership and Trust in Shaping Innovation

Mariusz Sołtysik, Magdalena Wojnarowska and Erica Varese

III.            TRUST IN ORGANIZATIONS

11.   The problem of trust in pedagogical activity and the level of the teacher's communicative competence

Svitlana Loboda

12.   Institutional and business trust under crisis situations

Justyna Franc-Dąbrowska, Mariantonietta Fiore and Nina Drejerska

13.   A question of trust: business partnership networks before and during Covid-19 pandemic in Romania. An opinion mining approach

Cezar Scarlat, Mihnea Andrei Călin, Denis Iorga, Teodor Neacşu, Irina Toma and Mihai Dascălu

14.   Trust and communication among trading partners and consumers in food supply chain: implications for business performance

Joanna Domagała and Wojciech J. Florkowski

15.   Young people's trust in electronic banking services

Elżbieta Kacperska, Katarzyna Łukasiewicz, and Natalya Horin

16.   The trust in airlines: the case of passengers from Poland

Monika Roman and Aleksandra Górecka

17.   How customers trust mobile banking applications - results for different generational groups

Piotr Pietrzak

18.   Trust in rural social collaborative networks

Anna Sieczko and Anna J. Parzonko

19.   Blockchain Based Trust Engineering

Ruidong Zhang

20.   Building trust in professional business journalism in the age of digital media and disinformation spreading

Anna Musialik-Chmiel, Jerzy Gołuchowski and Agata Berdowska

21.   Liability for breach of trust and privacy: torts, contracts, and cybersecurity

Monroe J. Molesky, Elizabeth A. Cameron and Norman W Hawker

Biography

Joanna Paliszkiewicz works as a full professor at the Warsaw University of Life Sciences (WULS-SGGW). She is the director of the Management Institute. She is also an adjunct professor at the University of Vaasa in Finland.

Jose L. Guerrero Cusumano is a tenured associate professor at Georgetown University. He is a faculty member of the Operations and Information Management (OPIM) group at Georgetown Business School. He has been faculty at Georgetown since 1989.