Communication Skills That Heal A Practical Approach to a New Professionalism in Medicine
Communication Skills that Heal addresses the concerns of both patients and medical professionals regarding communication under time constraints. It challenges current communication concepts in healthcare and weaves together anecdotes, theory, principles and practical, holistic approaches to provide a concise, stimulating and easy-to-read guide. Doctors at all levels and in all settings will find this book invaluable, as will other healthcare professionals including therapists, carers and administrators. It will also be useful for students of medicine and nursing.
'Barry Bub has a real gift for bringing encounters with patients and colleagues to life. He manages to make stories about people more telling and more educational than any pure theorist ever could. His ideas about identifying laments and how to respond to them are a powerful and original contribution to family medicine.' - Dr John Launer, Associate Director, London Department of Postgraduate GP Education.