Accounting, often described as "the language of business", requires a diverse set of written, listening and oral communication skills if those who practise it are to be effective. Given the pace of change relating to, for example, the evolution of international accounting standards and the demands for greater transparency, accountants must be clear, responsive, and audience-focussed communicators.
Employers of accountants consistently comment on the need for their new graduate recruits and trainees to have strong written, oral, and interpersonal communication skills. In this light, accounting educators face the challenge of designing and delivering programmes that reflect professional expectations on the part of employers and clients, and educating students on how to make informed communication choices in order to achieve desired results and to build good working relationships.
The chapters in this book deal with such topics as accounting students’ perceptions of oral communication skills; competence-based writing skills; and the development of listening skills.
This book is derived from articles originally published in Accounting Education: an international journal.
1. Communication in Accounting Education2. The Communication Skills of Accountants: What we Know and the Gaps in our Knowledge3. ‘Lights, Camera, Action!’ Video Technology and Students’ Perceptions of Oral Communication in Accounting Education4. A Business Communication Module for an MBA Managerial Accounting Course: A Teaching Note5. Effects of Interspersed versus Summary Feedback on the Quality of Students’ Case Report Revisions6. A Successful Competency-Based Writing Skills Development Programme: Results of an Experiment7. ‘A distinguishing factor’: Oral Communication Skills in New Accountancy Graduates8. A Qualitative Exploration of Oral Communication Apprehension9. Developing Accounting Students’ Listening Skills: Barriers, Opportunitie and an Integrated Stakeholder Approach10. Accounting Students in an Australian University Improve their Writing: But How Did it Happen?