474 Pages 48 Color & 3 B/W Illustrations
    by Routledge

    474 Pages 48 Color & 3 B/W Illustrations
    by Routledge

    474 Pages 48 Color & 3 B/W Illustrations
    by Routledge

    Using the concept of “civility” as the major theme, this fully updated second edition offers a unique and alternative way to teach and learn about communication.

    The book brings together discrete areas that explore the fundamentals of communication and intrapersonal communication, interpersonal communication, small group communication, and public speaking. Every chapter includes theories, concepts, and examples that allow students to use civil and ethical communication skills in their personal relationships, in collaboration with colleagues, and in giving public speeches and professional presentations. This new edition highlights advances in and concepts related to mediated and technology-based communication, such as chatbots, technostress, and dating apps, and shows how students can engage in civil face-to-face and mediated interaction. Additionally, each chapter includes a real-world incident that students are asked to analyze in terms of specific chapter information and skills related to civility.

    Communication in a Civil Society is an ideal textbook for Introduction to Communication, Interpersonal Communication, and Public Speaking courses.

    Materials for instructors including PowerPoint slides, a test bank, and an instructor’s manual, are available at www.routledge.com/9781032513263.

    1. A First Look at Civil Communication

    2. Perceiving the Self and Others

    3. Civil Verbal Communication

    4. Civil Nonverbal Communication

    5. Civil Listening and Responding with Confirmation

    6. Interpersonal Relationships and Civil Communication

    7. Intimate Relationships, Romantic Relationships, and Civil Communication

    8. Civil Communication in Conflicts

    9. Civil Communication in Groups

    10. Group Processes and Civil Communication

    11. Engaging Audiences with Civility when Speaking Publicly

    12. Organizing Speeches that Reflect Civility 

    13. Civil Delivery in Public Speaking 

    14. Giving Civil Informative and Special Occasion Speeches 15. Giving Persuasive Speeches with Civility


    Shelley D. Lane was Associate Dean of Undergraduate Education and Associate Professor of Communication at the University of Texas at Dallas, USA.

    Ruth Anna Abigail is Faculty Emerita at Azusa Pacific University, USA.

    John Casey Gooch is Area Head for Communication Studies and Associate Professor of Rhetoric in the Harry W. Bass Jr. School of Arts, Humanities, and Technology at the University of Texas at Dallas, USA.