1st Edition

Communication of Complex Information User Goals and Information Needs for Dynamic Web Information

By Michael J. Albers Copyright 2004
278 Pages
by Routledge

278 Pages
by Routledge

278 Pages
by Routledge

The amount of information available for any realistic complex situation is likely to overwhelm most users, as well as stymie any designer tasked with presenting the information. Providing large amounts of information in a coherent and usable format remains an unresolved problem. Choosing, structuring, formatting, and displaying information to allow easy access and to facilitate understanding are... Read more
Contents: Preface. Introduction. Complex Situations. User Goals. Information Needs. People. System. Process for Addressing Complex Situations. Conclusion. Appendix: Creating a Visual Model.

Biography

Michael J. Albers

"Michael J. Albers' book, Communication of Complex Information: User Goals and Information Needs for Dynamic Web Information, could not have come along at a better time. Communication of Complex Information introduces a much-needed theoretical foundation and cohesive approach that should inform the ways in which information designers address the complex challenges presented by online systems. ... Communication of Complex Information  is meticulously researched and highly interdisciplinary, including material from a variety of disciplines. ... Albers' theoretical model is a significant and important contribution to technical communication research and literature that is, with our experience of online environments, moving away from static document models and metaphors to highly dynamic, complex information systems."
IEEE Transactions of Professional Communication

"The examples in the book are one of its strengths. Communication of Complex Information offers a comprehensive treatment that yields a complete picture of the major concerns and an understanding that will allow them to apply Albers' ideas to their own projects."
Technical Communication