1st Edition

Complex Situations in Coaching A Critical Case-Based Approach

By Dima Louis, Pauline Fatien Diochon Copyright 2019
    252 Pages 2 B/W Illustrations
    by Routledge

    252 Pages 2 B/W Illustrations
    by Routledge

    Complex Situations in Coaching is a collection of 20 typical yet underdiscussed issues in coaching, ranging from value conflicts, multiple agendas, power dynamics, and emotion management, to the role of money, etc. Organized into ten chapters, they are positioned into the literature and commented on by world-class coaches, coaching researchers, educators, and program directors. This plurality of voices is designed to foster dialogue, questions, and solutions; this setting, supportive of reflexivity, critical thinking, and diversity awareness, is essential to the development and education of coaches in an increasingly complex world where ready-made solutions prove limited. Thus, beyond a 'toolkit approach', this book engages in a thought-provoking and multi-perspective journey in support of the professionalization and continuous education of coaches, instructors, and/or supervisors.

    1. Introduction
    2. Multiple Agendas in Coaching
    3. Power in Coaching
    4. Crossing Boundaries in Coaching
    5. Values in Coaching
    6. Cultural Issues in Coaching
    7. Contracts in Coaching
    8. Money in Coaching
    9. Emotions in Coaching
    10. Violence in Coaching
    11. Codes in Coaching
    12. Conclusion


    Dima Louis is Assistant Professor, Department of People, Organizations & Society, Grenoble Ecole de Management, Université Grenoble Alpes ComUE, France.

    Pauline Fatien Diochon is Associate Professor of Management, Innovation Academy, SKEMA Business School, Université Côte d'Azur, France.


    "As coaching continues to mature and evolve, we begin to see some authors tackle head-on the complexities of coaching in organisations. This book contains 20 case studies, depicting some of the common challenges faced by organisational coaches, each of which is then commented on by experienced coaches and coach educators. The book is an invaluable resource that coaches can use to reflect upon their own practice, alone, in supervision, or in a more structured learning environment. I will certainly use it with my students and supervisees."

    Paul Lawrence, Principal, Centre for Coaching in Organisations


    "This wonderful, ambitious book provides a much-needed insight into the complex and messy world of coaching. The real-life cases, explored through a critical and reflexive engagement with cutting-edge research, beautifully capture the fascinating power dynamics of coaching relationships."

    Todd Bridgman, Associate Professor, Victoria University of Wellington and Co-Editor-in-Chief, Management Learning.


    "Complex Situations in Coaching is a fine addition to the coaching literature, focusing on how coaches address pertinent challenges such as multiple agendas, contracts, emotions and even violence.  It is a stimulating read, with the addition of some pithy reflexive questions to engage readers in probing their own responses to the challenges. The book definitely meets its claim to generate a "thought-provoking and multi-perspective journey"." 

    Elaine Cox, Senior Lecturer, Oxford Brookes University 


    "The authors present impactful cases on coaching. Indeed, the book is a relevant source to debate complex situations in coaching from the standpoint of world-class coaches and coaching scholars. It surely may foster dialogue to improve a critical way we teach coaching in business schools."

    Fernanda Sauerbronn, Associate Professor, Federal University of Rio de Janeiro