1st Edition

Computer Telephony Encyclopedia

By Richard Grigonis Copyright 2000
576 Pages
by CRC Press

576 Pages
by CRC Press

800 Pages
by CRC Press

If you want to grasp the full length and breadth of the rapidly developing computer telephony field, this book is the place to start. Author Richard Grigonis thoroughly explains even the most abstruse ideas in a concise manner that is aimed at all kinds of readers -- students, business executives, telecom managers, call center supervisors or entrepreneurial developers. Each encyclopedia entry is... Read more
Foreword Computer Telephony for the New Century, Introduction, A-Z. A & B (Robbed) Bit Signaling to Zulu Time, Index.

Biography

Richard Grigonis is senior technical editor of Computer Telephony magazine. The winner of several programming awards, Richard has also designed and implemented complete LAN and business systems. He has also advised foreign governments on computer telephony and call center technology.