1st Edition

Computers in the Public Service

By G. M. Lamb Copyright 1972
260 Pages
by Routledge

260 Pages
by Routledge

260 Pages
by Routledge

When this book was first published in 1973 there had been little study of the relationships between the organizational structures of public bodies and their use of information technology. This volume was therefore one of the first to describe how such strcures determine computer use, and how technology in turn influence the services provided. It also discusses the changes that... Read more

Part 1: The Public Services and Computer Applications 1. The Public Services 2. Computers: Their Nature and USE 3. Changes in the Provision of Services Part 2: Computers and Organization 4. How Organization Affects Computer Development 5. How Computer Use Affects Organization 6. The Allocation of Responsibility Part 3: Computers and Management 7. Computers - A Tool of Management 8. Evaluation of Applications and Selection of Equipment 9. Management Problems of Providing Computer Services Part 4: Computers and Staffing 10. Changes in Staff Structure 11. Job Roles - Changes Associated with Computer Use 12. Staff Policies and Practices 13. Staffing of Computer Sections Part 5: Conclusions 14. Consequences So Far and To Come

Biography

G. M. Lamb