Computers in the Public Service: 1st Edition (Paperback) book cover

Computers in the Public Service

1st Edition

By G. M. Lamb


256 pages

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Paperback: 9781138477469
pub: 2020-02-01
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pub: 2018-03-27
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When this book was first published in 1973 there had been little study of the relationships between the organizational structures of public bodies and their use of information technology. This volume was therefore one of the first to describe how such strcures determine computer use, and how technology in turn influence the services provided. It also discusses the changes that computerization brought about in staffing structures and in the role of the specialist, analyses the ways in which they have modified human resource policies and practices and surveys signifcant trends in the employment and career development of IT staff.

Table of Contents

Part 1: The Public Services and Computer Applications 1. The Public Services 2. Computers: Their Nature and USE 3. Changes in the Provision of Services Part 2: Computers and Organization 4. How Organization Affects Computer Development 5. How Computer Use Affects Organization 6. The Allocation of Responsibility Part 3: Computers and Management 7. Computers - A Tool of Management 8. Evaluation of Applications and Selection of Equipment 9. Management Problems of Providing Computer Services Part 4: Computers and Staffing 10. Changes in Staff Structure 11. Job Roles - Changes Associated with Computer Use 12. Staff Policies and Practices 13. Staffing of Computer Sections Part 5: Conclusions 14. Consequences So Far and To Come

About the Author

G. M. Lamb

About the Series

Routledge Library Editions: The Economics and Business of Technology

Originally published between 1967 and 1999 the 50 volumes in this set examine the impact of technology on economics and international business. The volumes:

  • Present a synthesis of business functions and economic analysis and ask what the implications for skills development are and the effect of public policy
  • Report on global companies' experience with computers in company training in such areas as banking, finance, insurance, manufacturing, IT, the retail industry, transport, telecommunications and energy.
  • Look at the way in which some businesses in high technology manufacturing industry have organised their structures and processes in order to manage product innovation effectively.


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Subject Categories

BISAC Subject Codes/Headings:
BUSINESS & ECONOMICS / Economics / General
BUSINESS & ECONOMICS / International / Economics
BUSINESS & ECONOMICS / Economics / Theory