1st Edition

Computers in the Public Service

ISBN 9781138477469
Published January 23, 2020 by Routledge
260 Pages

USD $44.95

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Book Description

When this book was first published in 1973 there had been little study of the relationships between the organizational structures of public bodies and their use of information technology. This volume was therefore one of the first to describe how such strcures determine computer use, and how technology in turn influence the services provided. It also discusses the changes that computerization brought about in staffing structures and in the role of the specialist, analyses the ways in which they have modified human resource policies and practices and surveys signifcant trends in the employment and career development of IT staff.

Table of Contents

Part 1: The Public Services and Computer Applications 1. The Public Services 2. Computers: Their Nature and USE 3. Changes in the Provision of Services Part 2: Computers and Organization 4. How Organization Affects Computer Development 5. How Computer Use Affects Organization 6. The Allocation of Responsibility Part 3: Computers and Management 7. Computers - A Tool of Management 8. Evaluation of Applications and Selection of Equipment 9. Management Problems of Providing Computer Services Part 4: Computers and Staffing 10. Changes in Staff Structure 11. Job Roles - Changes Associated with Computer Use 12. Staff Policies and Practices 13. Staffing of Computer Sections Part 5: Conclusions 14. Consequences So Far and To Come

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G. M. Lamb