1st Edition
Connections Social and Cultural Studies of the Telephone in American Life
By James E. Katz
Copyright 1999
388 Pages
by
Routledge
364 Pages
by
Routledge
Also available as eBook on:
Perhaps no other technology has done so much to so many, but been studied by so few, as the telephone. Even as its physical size diminishes, the telephone is becoming more important. In Connections , now available in paperback, James E. Katz gives greater visibility to this important element in modern life. Katz examines how the telephone reveals gender relations in a way not predicted by... Read more
Introduction; I: I Social Change and Quality of Life; 1: Social and Organizational Consequences of Wireless Communication; 2: Mobile Communications: Theories, Data, and Potential Impact; 3: Attitudes toward Voice Mail and Telephone Answering Machines; 4: Corporate Culture Transformation in the Telephone Companies; II: Interpersonal Relations in a Social Context; 5: Caller-ID, Privacy, and Social Processes; 6: Understanding Communication Privacy: Unlisted Telephone Subscribers; 7: Obscene Telephone Calls to Women: Empirical and Theoretical Dimensions; 8: Gender Relations and Telephone Calls: A Survey of Obscene Telephone Calls to Males and Females; III: Social Dimensions of Telephone Service Perceptions; 9: Consumer Spending Behavior; 10: Slamming Back: Customer Choice and Retention in Local Telephone Markets; IV: Concluding Thoughts; 11: Industrial Engineering versus Individual Ingenuity
Biography
James E. Katz
