Process-Based Management Approach
Project Management
Program Management
Introduction to the Standard for Program Management by PMI
The Three Themes of Program Management
Program Management Life Cycle
Case Study of an Effective Process-Based Management Approach
Chapter Summary and Key Ideas
Chapter Summary
Key Ideas
Program Management Process Groups
Introduction
Process Groups as CM Processes
Initiation Process
Planning Process
Execution Process
Closure Process
Construction Program Management Life Cycle
Chapter Summary and Key Ideas
Chapter Summary
Key Ideas
Initiation Process
Introduction.
Management versus Leadership
Defining the Ultimate Purpose
Determining Justification and Feasibility
Program Charter
Identifying Risk
Case Study of an Effective CM Initiation Process
Chapter Summary and Key Ideas
Chapter Summary
Key Ideas
Planning Process
Introduction
Program Management Plan
Creating the Master Schedule
Creating the Master Budget
Developing the Quality Management Plan
Developing the Risk Management Plan
Developing the Safety Plan
Developing the Change Management Plan
Developing the Communications Management Plan
Establishing Rules of Engagement
Roles and Responsibilities of the Program Team
Planning and Scheduling Requirements
Critical Intermediate Construction Milestones
Critical Contract Milestones
Safety Policies and Procedures
Alternative Dispute Resolution
Developing the Transition Plan
Case Study of an Effective Planning Process
Chapter Summary and Key Ideas
Chapter Summary
Key Ideas
Execution Process
Introduction
Construction Execution Phases
Design
Constructability Analysis
Value Engineering
Scope Reduction
Procurement
Construction
Partnering and Project Labor Agreements
Monitoring and Controlling Schedule, Cost, and Quality
Case Study of an Effective Monitoring and Control Process
Chapter Summary and Key Ideas
Chapter Summary
Key Ideas
The Closure Process
Acceptance of the Results
Managing Contract Closeout
Transitioning to Operations
Reporting Lessons-Learned
Chapter Summary and Key Ideas
Chapter Summary
Key Ideas
Endnotes
Biography
Joseph Delaney is president and general manager of the construction management services group at Delaney CMS in Union Springs, New York. He is the former president of C&S Design Build Inc., C&S’s program and construction management company, where he started the agency construction management business, and in his 12-year career there, developed it into the fastest-growing and most profitable of the firms’ business units. At C&S, Joe was responsible for more than $1 billion in completed projects in the education, municipal, wastewater, airport, and private development sectors. In his 25 years as a construction professional, Joe has served in many roles including those of project engineer, design coordinator, superintendent, construction manager, program manager, general manager, and president. Joe is a licensed professional engineer, holds the Program Management Professional (PgMP®) credential, is a Certified Construction Manager (CCM®), and is a Leadership in Energy and Environmental Design (LEED®) accredited professional. Joe is the only person in the world with all of these credentials.
In addition, he is an expert critical path method scheduler and has presented both nationally and internationally on construction program management. Joe received his bachelor’s and master’s degrees in civil engineering from the State University of New York at Buffalo. He enjoys sharing his experience leading teams, and has provided leadership training to senior management including his colleagues at the American Council of Engineering Companies (ACEC) Senior Executive Institute and at Fortune 500 companies, including Johnson & Johnson, Inc. Joe was recently the keynote speaker at the Tri-State Diversity Summit where he shared Delaney CMS’s (a woman-owned business enterprise) vision for equality and empowerment.
