1st Edition

Consumer Alternative Dispute Resolution in Emerging Economies

Edited By Eda Sahin-Sengül, Serkan Kaya Copyright 2025
274 Pages 6 B/W Illustrations
by Routledge

274 Pages 6 B/W Illustrations
by Routledge

274 Pages 6 B/W Illustrations
by Routledge

This book provides a comprehensive guide to consumer Alternative Dispute Resolution (ADRs) and the unconventional challenges they pose for emerging economies, aiming to advance their growth within developing nations. Written in response to the increasing number of transactions between consumers and traders in the digital age, and the accompanying rise in consumer disputes, the book details ADR... Read more

1. Introduction

Eda Sahin-Sengül and Serkan Kaya

 

2. Consumer ADR in the EU

Serkan Kaya and Eda Sahin-Sengül

 

3. Consumer ADR in the UK

Eda Sahin-Sengül and Serkan Kaya

 

4. Consumer ADR in Turkey

Serkan Kaya and Eda Sahin-Sengül

 

5. Consumer ADR in Chile

Rodrigo Momberg, María Elisa Morales, and Alberto Pino-Emhart

 

6. Consumer ADR in Georgia

Giorgi Amiranashvili

 

7. Consumer ADR in China

Yi Lu

 

8. Consumer ADR in Romania

Cătălin Gabriel Stănescu

 

9. Consumer ADR in the Kingdom of Saudi Arabia

Hani Abdulghani Alharbi

 

10. Consumer ADR in South Africa

Tjakie Naude

 

11. Consumer ADR in India

Akash Gupta, Arushi Bajpai, and Janani Sivaraman

 

12. Consumer ADR in Brazil

Luca Dal Pubel and Andrea Marighetto

 

13. Consumer ADR in Malaysia

Maizatul Farisah Mohd Mokhtar

 

14. Consumer ADR in the United Arab Emirates

Fatih Buğra Erdem

 

15. Consumer ADR in Nigeria

Henry C. Uzokwe

 

16. Consumer ADR in Pakistan

Muhammad Danyal Khan

 

17. Concluding Remarks and the Way Forward

Eda Sahin-Sengül and Serkan Kaya

  

Biography

Eda Sahin-Sengül is a senior lecturer in law, Bath Spa University, UK. She received her LLM degree from the University of East Anglia and her PhD from Queen Mary University of London, UK. Her research interests include class actions, competition law and consumer law.

Serkan Kaya is an assistant professor in law, Boğaziçi University in Istanbul, Turkey. He received his PhD and LLM degrees from Brunel Law School at Brunel University London, UK. His research interests include civil procedure law, alternative dispute resolution and online dispute resolution.