© 2008 – Routledge
224 pages | 7 B/W Illus.
Insightful and comprehensive and covering new subjects like globalization and IT, this text, international in its approach, provides a thorough introduction to the key phases of the contracting process and the skills required by managers in its implementation.
Illustrated throughout with practitioner case-studies from a range of OECD countries, this book presents an important new theoretical ‘contract management model’ and a ‘mature contract model', and explores the mechanisms, formal rules and informal norms that influence the way governments contract for public services. This book is essential reading for all students of public management and all public service managers.
Part 1: Introduction 1. Introduction: The Contractual Age in Public Service Delivery 2. Managing Contracts: A Conceptual Model Part 2: Organising for Contracting 3. Contract Management Capacity 4. Using Information Technology in Contract Management 5. Training and Educating Contract Managers Part 3: Contracting and Public Service Delivery Systems 6. Private Providers of Public Services 7. Public-Private Partnerships Part 4: Conclusions 8. Holding Contractors Accountable: The Regulatory Context 9. Conclusions: Contracting for Public Services
Routledge Masters in Public Management is a series of original texts which offers students and practitioners a concise, coordinated and comprehensive learning resource.
The series benefits from a coordinated format, including the use of such pedagogical features as learning points, text boxes, annotated further reading and questions for further discussion. Each volume in the series stands in its own right as a textbook which is essential reading for a particular module in a public management degree scheme. Taken together, the series offers an integrated and up-to-date collection of core textbooks and supplementary reading that can provide the backbone of any student’s study of public management – whether based upon an MBA or MPA programme, a stand-alone course or through a period of individual study. Taking an expert look at an increasingly important and complex discipline, this is a groundbreaking series.
The resources represented in this series go beyond the “toolkit” or “recipe” format which does not reflect the way working in the public sector actually happens. Rather, the series encourages the reader to develop the core managerial skills and critical thinking required to excel in this discipline.