Part 1: Introduction 1. Introduction: The Contractual Age in Public Service Delivery 2. Managing Contracts: A Conceptual Model Part 2: Organising for Contracting 3. Contract Management Capacity 4. Using Information Technology in Contract Management 5. Training and Educating Contract Managers Part 3: Contracting and Public Service Delivery Systems 6. Private Providers of Public Services 7. Public-Private Partnerships Part 4: Conclusions 8. Holding Contractors Accountable: The Regulatory Context 9. Conclusions: Contracting for Public Services
Biography
Carsten Greve is Professor of Public Management and Public–Private Cooperation at the International Center for Business and Politics, Copenhagen Business School. He is the author of numerous scholarly articles and several books, including The Challenge of Public–Private Partnerships: Learning from International Experience (co-edited with Graeme Hodge). He is also the vice-study leader for the MPA programme at the Copenhagen Business School.






