Cornerstones of Impact Management How to Plan, Implement, Assess, and Understand Factors for Success

Foreword
Acknowledgement of contributors (in alphabetical order)
Preface
Introduction: The foundations of impact
Cornerstone 1. ESTABLISH THE CONTEXT FOR IMPACT 
1. Impact by design
With contributions from Anne-Maree Dowd, Karen Cosgrove, Kathryn Graham, Alex Pollitt and Mark Taylor
2. Inspiring and fostering a positive impact culture
With contributions from Kathryn Graham, Reesa John, Paula Adam, Karen Cosgrove, Anne-Maree Dowd and Thomas Keenan
3. Managing your culture shift
With contributions from Kathryn Graham, Paula Adam, Anne-Maree Dowd and Thomas Keenan
4. Mitigating risks to impact
With contributions from Peter Duffy, Anne-Maree Dowd and Thomas Keenan
vi Cornerstones of Impact Management
Cornerstone 2. PLAN FOR IMPACT
5. Integrated impact planning approaches and processes
With contributions from Thomas Keenan, Kathryn Graham, Anne-Maree Dowd, Gert Balling, Mark Taylor and Adam Kamenetzky
6. Communication and engagement at the planning stage 96
With contributions from Alex Pollitt, Anne-Maree Dowd, Mark Taylor, Kathryn Graham, Adam Kamenetzky and Thomas Keenan
7. Risks at the planning stage
With contributions from Peter Duffy and Anne-Maree Dowd
Cornerstone 3. IMPLEMENT, SCALE AND ASSESS IMPACT
8. Monitoring progress and risk
With contributions from Anne-Maree Dowd, Kathryn Graham and Thomas Keenan
9. Why and when to undertake impact evaluation
With contributions from Anne-Maree Dowd
10. Impact evaluation principles and approaches
With contributions from Anne-Maree Dowd
11. The role of economics in assessing impact
With contributions from Alan O’Connor and Amanda Walsh
12. Assessing the value of impacts
With contributions from Alan O’Connor, Amanda Walsh, Jasper Buys and Anne-Maree Dowd
13. Quality assurance for impact assessments
With contributions from Alan O’Connor, Amanda Walsh and Anne-Maree Dowd
14. The art of making impact visible
With contributions from Anne-Maree Dowd, Alex Pollitt, Thomas Keenan, Kathryn Graham and Peter Duffy
Cornerstone 4. FUTURE SETTING FOR IMPACT
15. Forecasting impact: Potential value from innovation
With contributions from Anne-Maree Dowd, Paula Adam and Kathryn Graham
16. What’s on the horizon for the impact field
With contributions from Anne-Maree Dowd, Paula Adam, Pavel Ovseiko and Karen Cosgrove

Biography

Anne-Maree Dowd PhD is the Executive Manager of Performance and Evaluation at Australia’s national science agency, CSIRO. She has led the impact agenda within CSIRO since 2014 and has been involved at the international level on research impact.

Thomas Keenan PhD is the director of Tractuum, an impact management consultancy based in Queensland, Australia. He led the planning and evaluation activities of the CSIRO Impact Team from 2016 to 2019 and continues to support the advancement of the CSIRO approach to impact management as a consultant.

Kathryn Graham PhD, FCAHS is a Professor of Research Impact Assessment at the University of Calgary, Canada, and was previously at Alberta Innovates. Her name is synonymous with advancing both the science and practice of impact. She has 30 years of experience in advising impact driven organisations on how to strategically design, measure, scale and maximise their impact performance.