1st Edition

Creating Excellence Managing Corporate Culture, Strategy, and Change in the New Age

By Craig R. Hickman, Michael A. Silva Copyright 1984
    306 Pages
    by Routledge

    306 Pages
    by Routledge

    Creating Excellence, first published in 1984, proposes a rational yet visionary blend of approaches for a winning, strategy-driven culture that can provide you and your company with the confidence that gets results.

    Based on a programme of six essential leadership skills – vision, sensitivity, insight, versatility, focus, and patience – this step-by-step blueprint for organisational excellence shows the New Age Executive exactly how to:

    • Know your firm’s capabilities – and make the most of them
    • Motivate your people to peak performance
    • Respond positivity to change from within and without
    • Develop long-term goals and see them through
    • And turn crisis into opportunity

    All these principles are illustrated with fascinating case studies of the most spectacular successes and failures in the history of American enterprise. In addition, hands-on ‘exercises’ will enable you to test their application to the concerns of your own organisation.

    Whether you work for a small business or a vast conglomerate, in a hot new industry or a mature, stable environment, Creative Excellence can help make you the most important corporate asset of the eighties – and beyond.

    Acknowledgments;  Preface;  Part One: The Foundation of Excellence;  1. Creating Excellence: Toward a New Age Renaissance  2. On Becoming a Strategic Thinker  3. On Becoming a Culture Builder  4. Matching Strategy and Culture;  Part Two: Six Skills for New Age Executives;  5. Creative Insight: Asking the Right Questions   6. Sensitivity: Doing unto Others 7. Vision: Creating the Future  8. Versatility: Anticipating Change  9. Focus: Implementing Change  10. Patience: Living in the Long Term;  Part Three: Creating Excellence;  11. Start-Up: Originating Strategy and Culture  12. Growth: Holding Strategy and Culture Together  13. Crisis: Radically Altering Strategy and Culture  14. Evolution: Fine-Tuning Strategy and Culture;  Bibliography;  Index


    Craig R. Hickman, Michael A. Silva