A positive and practical approach to establishing a library or information service. There are real-life examples of the ways in which certain problems have been resolved in specific libraries, as well as a detailed recommended core list of publications. Helpful checklists and sample forms provide time-saving aids.
'Anyone involved in setting up, or taking over, a small information service should read this book, for a novice it is essential reading, for the more experienced, useful revision.' - International Journal of Information Management
'An ideal self-help handbook for anyone charged with creating an information service.' - Managing Information