1st Edition
Crisis Communication in Botswana Social Media and Insights from the Global South
By Chedza Simon
Copyright 2027
144 Pages
1 Color Illustrations
by
Routledge
144 Pages
1 Color Illustrations
by
Routledge
Also available as eBook on:
Centred around the case of Botswana, this book explores organisational crisis communication from the Global South, providing insights and empirical evidence from the region to challenge Western-centric views on crisis communication.
Emphasising the importance of integrating indigenous practices by highlighting the significance of the kgotla system, the book explores the potential for public... Read more
1 Introduction: Unveiling Botswana: Rethinking crisis communication 2 Botswana’s historical context 3 The 2011 Botswana Development Corporation scandal 4 The 2019 Botswana Railways train accident 5 Attempted solutions: Western theories and the BDC and BR crises 6 Introducing the Cross Cloverleaf Relationship Model 7 Application and implications of the Cross Cloverleaf Relationship Model for other contexts 8 Conclusion
Biography
Chedza Simon is a Lecturer in Public Relations and Digital Communications at the University of Salford, Manchester, UK.
