1st Edition
Crisis Communication in Botswana Social media and Insights from the Global South
By Chedza Simon
Copyright 2027
144 Pages
1 Color Illustrations
by
Routledge
Centred around the case of Botswana, this book explores organisational crisis communication from the Global South, providing insights and empirical evidence from the region to challenge Western-centric views on crisis communication.
Emphasising the importance of integrating indigenous practices by highlighting the significance of the kgotla system, the book explores the potential for public... Read more
1 Introduction: Unveiling Botswana: Rethinking crisis communication 2 Botswana’s historical context 3 The 2011 Botswana Development Corporation scandal 4 The 2019 Botswana Railways train accident 5 Attempted solutions: Western theories and the BDC and BR crises 6 Introducing the Cross Cloverleaf Relationship Model 7 Application and implications of the Cross Cloverleaf Relationship Model for other contexts 8 Conclusion
Biography
Chedza Simon is a Lecturer in Public Relations and Digital Communications at the University of Salford, Manchester, UK.
